Reviews
Best service department in Southern California.
Best service department in Southern California. Always upfront and does excellent work. Friendly and honest.
Best service department in Southern California.
Best service department in Southern California. Always upfront and does excellent work. Friendly and honest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership consistently provides exceptional
This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, making the entire experience pleasant and hassle free.
This dealership consistently provides exceptional
This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, making the entire experience pleasant and hassle free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian was very pleasant and answered all my questions.
Brian was very pleasant and answered all my questions. Brian was a pleasure to work with.
Brian was very pleasant and answered all my questions.
Brian was very pleasant and answered all my questions. Brian was a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership consistently provides exceptional
This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, making the entire experience pleasant and hassle-free.
This dealership consistently provides exceptional
This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, making the entire experience pleasant and hassle-free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first time here and I’m impressed.
This was my first time here and I’m impressed. My service advisor was a good communicator and she kept in close contact with the technician so I always knew what was going on.
This was my first time here and I’m impressed.
This was my first time here and I’m impressed. My service advisor was a good communicator and she kept in close contact with the technician so I always knew what was going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steveklampert, thank you for taking the time to leave a review for us at Nissan Of Thousand Oaks Service. We're happy we could meet your expectations!
Great place to get work done on your Nissan, customer
Great place to get work done on your Nissan, customer service is 10 outta 10
Great place to get work done on your Nissan, customer
Great place to get work done on your Nissan, customer service is 10 outta 10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lea, we are so pleased you enjoyed your visit to Nissan Of Thousand Oaks Service!
I always have a positive experience when visiting this
I always have a positive experience when visiting this dealership. Jacob Greene is an amazing representative and makes all services seem effortless. The rest of the staff are always friendly and professional.
I always have a positive experience when visiting this
I always have a positive experience when visiting this dealership. Jacob Greene is an amazing representative and makes all services seem effortless. The rest of the staff are always friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alba was so nice and helpful.
Alba was so nice and helpful. I will definitely come back for my future service and make sure to schedule with Alba
Alba was so nice and helpful.
Alba was so nice and helpful. I will definitely come back for my future service and make sure to schedule with Alba
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very friendly.
Everyone was very friendly. Everyone that would pass by asked if we wanted something to drink or something. Saw the guy that help me buying my car. He’s so attentive and very nice. The girl roxan super super friendly and nice. The lady that greet me when I arrive was also very nice and attentive.
Everyone was very friendly.
Everyone was very friendly. Everyone that would pass by asked if we wanted something to drink or something. Saw the guy that help me buying my car. He’s so attentive and very nice. The girl roxan super super friendly and nice. The lady that greet me when I arrive was also very nice and attentive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I did that above.
I did that above. They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started up. But they didn't need to test drive it, because the problem only occurred when the car was first started. When I came to pick it up after the new axle they still hadn't fixed the problem. Only when I started it up to leave it stalled right there in your lot. Then they got a code and it took a few more days to fix. But I was told they had gotten this code previously. All in all the car was there 2 whole weeks! Not only was I without a car but I couldn't do my job, UberEats, which cost me an additional several hundred dollars beyond what I payed you guys. I am semi-retired and really need that money.
I did that above.
I did that above. They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started up. But they didn't need to test drive it, because the problem only occurred when the car was first started. When I came to pick it up after the new axle they still hadn't fixed the problem. Only when I started it up to leave it stalled right there in your lot. Then they got a code and it took a few more days to fix. But I was told they had gotten this code previously. All in all the car was there 2 whole weeks! Not only was I without a car but I couldn't do my job, UberEats, which cost me an additional several hundred dollars beyond what I payed you guys. I am semi-retired and really need that money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair