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Matthews Kia of Blakely

(334 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (877) 687-0715 (877) 687-0715
Used (877) 394-7424 (877) 394-7424
Service (877) 680-5150 (877) 680-5150

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Blakely from DealerRater.

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they were up front on pricing and on trade in value.

they were up front on pricing and on trade in value.. would recommend the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

Your treated like family from the time you make the

Your treated like family from the time you make the appointment until the work is completed. That’s the reason this is the only dealership I use for my service and my new vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

Always professional, friendly, and courteous.

Always professional, friendly, and courteous. It is a pleasure doing business with your service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

Work done on time, but when cleaning inside of car

Work done on time, but when cleaning inside of car sometimes change settings, have to reset some of them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

Matthews of Blakey provides professional and quality

Matthews of Blakey provides professional and quality service in a ver clean and comfortable environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad that our Team always delivers an exceptional experience! We truly appreciate your business and feedback!

They try to please every customer sometimes they aren't

They try to please every customer sometimes they aren't satisfied with the outcome. My issue wasn't fixed the next day my car did the same thing that I brought in it for. Not sure if it was driven on the road to try to replicate the hesitation but the machine they hooked my car up to indicated all codes were good. Not pleased the problem can't be found. I am now keeping track of everytime my car hesitates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

Very clean, friendly service team, clean waiting area.

Very clean, friendly service team, clean waiting area. Relaxing atmosphere. Easy to make the appointments I need. Fast service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

I had my car serviced.

I had my car serviced. They are so nice, even a car wash and vacuum. They take care of their customers. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review your experience at Matthews! Have a great day!

The serviceman had my paperwork ready when I got there.

The serviceman had my paperwork ready when I got there. Knew exactly what I needed and I requested the oil change. He told me, since I was waiting at the dealership that it would be up to 3 hrs. Offered me a ride home...I waited there. It was all completed in one hour and about 20 minutes!! Car was washed and vacuumed. Very Happy with the service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that your service process was quick and easy. Thank you for your business and remember we're always here to help!

Consumer response

Extremely pleased with the service I received. Thank you Matthews Kia!!!

Marvin was great.

Marvin was great. However, I was supposed to be given a car wash and vacuum. I did not receive a vacuum. I also wasn’t thrilled I paid $25 for a tire rotation when other places do that for free. I may just go local to get my oil and inspection done. I travel 40 minutes to get services bc that is where I purchased my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com