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Classic Nissan Newport News

(517 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30am
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 217-2076 (866) 217-2076
Used (855) 369-5049 (855) 369-5049
Service (855) 346-5548 (855) 346-5548

Reviews

(517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Nissan Newport News from DealerRater.

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Willing to work with you, and make you most comfortable...

Willing to work with you, and make you most comfortable as much as possible. Always trying to find another solution trying to get you in the vehicle the most fit you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This is great news! We appreciate your awesome review!

Good evening. I would like to comment on the...

Good evening. I would like to comment on the professionalism, knowledge, communication, courtesy and patience that was extended to me by LaDonna Taliferro and Melissa Gary. There aren't enough words to describe the customer service that I received, while purchasing my 2016 Nissan Frontier. I will definitely recommend these ladies when in the market for a vehicle. Marc K. Mitchell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Marc - we are pleased to hear about the wonderful service you received while visiting our dealership! Thank you for your great review. We look forward to doing business with you again in the future.

I came to this dealership and was not sure of the outcome...

I came to this dealership and was not sure of the outcome of my car that needed to be repaired. They immediately helped me and made my purchase process as easy as possible and even gave me a newer car than I thought I would get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is very important to us so we are pleased to hear about your experience with our staff and dealership! Thank you for your review.

Laconia with her winning attitude and personality made...

Laconia with her winning attitude and personality made the deal happen. I could have walked away she worked tirelessly and I walked away as a customer for life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this, John! Thank you for your wonderful review of our staff!

From start to finish, Laychelle was a pleasure to work...

From start to finish, Laychelle was a pleasure to work with. She made sure to thoroughly explain everything throughout the entire process. She worked with both me and my sister back to back, giving us each the same attentiveness. She made sure we were comfortable with our purchases and had everything we desired. If I know of anyone looking for a car, I'll definitely recommend her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This is great news! Thank you so much for your review.

LaDonna looked out for me from day one. Maybe I got lucky...

LaDonna looked out for me from day one. Maybe I got lucky but she put in the effort to get me in a new car. Thanks!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear this! Thank you for your review.

Outstanding salesman, but payment process needs...

Outstanding salesman, but payment process needs significant improvement. This dealer rating system should not require people to have to add 25 words because it makes people not want to do it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest review!

Ladonna, Darryl, and Mr Terry were wonderful I am...

Ladonna, Darryl, and Mr Terry were wonderful I am definitely bringing my daughter here for her 1st car. I was given a great deal and the car runs beautifully

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear about your experience with us! Thank you for your review.

LaDonna was a great salesperson she helped me every step...

LaDonna was a great salesperson she helped me every step of the way.She was very nice and stayed in contact with me as the process went on. I would work with her again and will send my kids to her when they are ready to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is a top priority to our dealership so we are glad to hear this. Thank you for your review, Tameaka!

I definitely appreciate Ms. Ladonna Taliferrao. She is...

I definitely appreciate Ms. Ladonna Taliferrao. She is dedicated to her work and she loves it. I Ezekiel Parker gives Ms. Taliferrao a FIVE STAR rating for her work ethic and her great personality. I thank you so much Ms. Ladonna and THANK YOU NISSAN PRIORITY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very appreciative of your positive feedback and great review! Thank you!