AutoNation USA Denver Broadway

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Reviews

4.4
(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Absolutely Amazing!

Fantastic customer service, friendly sales associates, and efficient service department! Even finance was incredible! I was very suprised. Would definitely come back again for my next vehicle!

Dealer response

Hello Chris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

Sales Rep

Overall good and helpful kind staff. Able to find ways to help lower costs without issue.

Dealer response

Hello Jamie, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Denver Broadway. Drive safe, and we'll see you on the road.

5.0

De antemano me tuvieron mucha paciencia, mil gracias nos

De antemano me tuvieron mucha paciencia, mil gracias nos atendieron con excelencia, todo el proceso fue rápido, muy conveniente nos pusieron todas las facilidades una vez más nos demostraron que si se puede tener un carro financiado, para poder crear un crédito estamos super feliz

Dealer response

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

1.0

0 stars if I could…

I called Wednesday evening about purchasing a used car. Agreed on numbers and the sales menu and have my own financing arranged based on the VIN. Salesman and I committed to meeting between 1 and 3 on Friday since Thursday was a holiday. I had a funeral to attend Friday morning (which I also shared with him). Got a call at noon that they sold the car to another customer. As I called to inquire, the other deal wasn’t done, but due to some silly policy about “holding cars” they sold it anyway. Dealer could have made it right since the person buying didn’t even have financing yet; however they refused to honor our original commitment. Would recommend buyers look elsewhere to more reputable dealers. Gone is a world of gentleman agreements and handshakes as they lust for the bottom dollar.

Dealer response

Hi Brian, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (720) 909-6615 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

5.0

Great customer service

This was the best car buying experience I?ve ever had. The consultant Isiah was very kind and attentive. The sales manager Dan was friendly and up front about everything. Chris in finance was very knowledgeable. Would definitely buy there again if ever in need of another vehicle.

Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Grandson gets a car

Online car buying at AutoNation was a breeze! Love the process. Love the people! Love the overall experience! Love that it only took a day to get my grandson into a beautiful car that he will love to drive!

Dealer response

Hello Sam, thank you so much for your positive comments about AutoNation USA Denver Broadway! Please don't hesitate to reach out if there's anything additional we can do for you.

3.0

Excellent except interior DIRTY

Everything was awesome except when I saw the car I loved it?s interior was dirty. They took it for ?detailing? and cleaning but it came back roughly the same, they just sprayed the tires and seats ?. There where splashes of something on the door plastics and white dog hair everywhere, dust on touch screen and air conditioner little blind things. That part really annoyed me because there was no point in them taking the vehicle.

Dealer response

Hello Jas, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (720) 909-6615 to discuss what we can do to help.

4.0

My New Equinox

Sales and support staff are great. Hassle free buying experience. Aurelius was an excellent guide during my buying experience. The financing team was incredibly friendly and got me out the door satisfied and excited to take my new wheels up to see the mountains in style.

Dealer response

Jeffrey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

5.0

Great feel

Great feel overall! Amazing listeners, and not pushy. Fanomanal experience:)

Dealer response

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

5.0

Paul was my sales guy.

Paul was my sales guy. He was super, very customer oriented, knowledgeable, and easy going, no high pressure. An asset for your company.

Dealer response

Hi Harry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Denver Broadway! If you ever need help, just give us a call. Happy motoring!

See all 44 reviews