Reviews
Write a reviewBought a 2014 fusion titanium that was advertised as
Bought a 2014 fusion titanium that was advertised as second owner, no service lights on and low mileage. Drove home 50 miles and check engine light came on. It had a bad turbo costing $2,000 dollars. Ask if they would help with cost and was told they would, waited a few days and called and was told they changed their mind. So don’t believe it when they said no lights on because they can be cleared. Told it was a two owner but it came from Canada so it didn’t include the owner there. Low mileage claim but in town at low speeds the speedometer was accurate but at highway speeds it was 10 mph slow, at 70 it showed 60. Juan kept promising we would be reimbursed half the cost but now he won’t answer our calls.
Bought a 2014 fusion titanium that was advertised as
Bought a 2014 fusion titanium that was advertised as second owner, no service lights on and low mileage. Drove home 50 miles and check engine light came on. It had a bad turbo costing $2,000 dollars. Ask if they would help with cost and was told they would, waited a few days and called and was told they changed their mind. So don’t believe it when they said no lights on because they can be cleared. Told it was a two owner but it came from Canada so it didn’t include the owner there. Low mileage claim but in town at low speeds the speedometer was accurate but at highway speeds it was 10 mph slow, at 70 it showed 60. Juan kept promising we would be reimbursed half the cost but now he won’t answer our calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a reliable truck.
Great place to buy a reliable truck. Will definitely be back for my next truck.
Great place to buy a reliable truck.
Great place to buy a reliable truck. Will definitely be back for my next truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest/Snaky Company
Very dishonest company. Rigging vehicles up to get them off their lot and sold with no accountability. Go with your gut if you meet these guys and walk away. Wish I would have.
Dishonest/Snaky Company
Very dishonest company. Rigging vehicles up to get them off their lot and sold with no accountability. Go with your gut if you meet these guys and walk away. Wish I would have.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest company please be careful
Horrible company!! Took advantage of my 16 year old who worked is butt off to get this truck that won’t run much longer. Fuel tank being held up by ratchet straps, bed of truck so rusted you will fall through, shut tailgate and the light free off and it’s so rusted it can’t be connected again, frame rusted out so bad we were told by a mechanic it’s pointless to try to fix it. The list goes on! I feel so bad for my son he has a loan for a truck and will four years and it won’t last much longer. Dishonest company!! We reached out to them several times leaving messages and no one will call us back. Contacting a lawyer
Dishonest company please be careful
Horrible company!! Took advantage of my 16 year old who worked is butt off to get this truck that won’t run much longer. Fuel tank being held up by ratchet straps, bed of truck so rusted you will fall through, shut tailgate and the light free off and it’s so rusted it can’t be connected again, frame rusted out so bad we were told by a mechanic it’s pointless to try to fix it. The list goes on! I feel so bad for my son he has a loan for a truck and will four years and it won’t last much longer. Dishonest company!! We reached out to them several times leaving messages and no one will call us back. Contacting a lawyer
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Rip offs and con artists
They don't honor their warranties, terrible buying experience. By far the worst dealer i've ever been to in my life. Avoid these rip offs like the plague.
Rip offs and con artists
They don't honor their warranties, terrible buying experience. By far the worst dealer i've ever been to in my life. Avoid these rip offs like the plague.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A great experience
Had the pleasure of meeting the guys and purchasing a truck from them. I've never been treated better than I was by them. The entire transaction was explained to me in a clear and concise manner. I'll definitely be back for my next vehicle. Thanks again for your patience and help. Sincerely appreciated.
A great experience
Had the pleasure of meeting the guys and purchasing a truck from them. I've never been treated better than I was by them. The entire transaction was explained to me in a clear and concise manner. I'll definitely be back for my next vehicle. Thanks again for your patience and help. Sincerely appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
NOT PROFESSIONAL BUYER BEWARE STAY AWAY
This all started when I saw a Red F-150 listed on Marketplace by Derek. I contacted Derek and locked in a deposit on the F-150 on Tuesday because I live 3 hours away in Michigan and would need to arrive on Saturday. I deposited $500 on that Tuesday afternoon, confirmed with Derek multiple times that Saturday still works & that I am able to pickup the truck. He kept saying "Perfect, see you then!" Friday comes along, I send him a message asking hey are we still good? No reply (I should have realized then they were playing me). Saturday I text him saying Im about one hour out, once again no reply. I show up to Fifth Gear Garage and I walk in asking for my salesman who said he would be there, and they ask who I was here to see, I mention Derek im here for the red F-150. They all scram to the backroom, I wait 10 minutes for someone to come out and acknowledge me again this time Tristan comes out with Cody the sales manager on the phone. Explaining to me they sent the truck back because of "rear end issues" ... Meanwhile NO one could pick up the phone and let me know before I made a 6 hour drive (3 there, 3 back?) ... Cody tells me he will call me first thing (today) Monday, once again no call. I have to call in and talk to Derek, who Derek says that he didn't even come in Saturday and that the truck was sent back for "Engine and Turbo issues" none of it makes sense. This is the most unprofessional experience I have ever had with a business. I should have known when I walked through the door when all the salesman had table card desks, they lack presentation, knowledge of their vehicles, if you made it this far trust the other one star reviews.
NOT PROFESSIONAL BUYER BEWARE STAY AWAY
This all started when I saw a Red F-150 listed on Marketplace by Derek. I contacted Derek and locked in a deposit on the F-150 on Tuesday because I live 3 hours away in Michigan and would need to arrive on Saturday. I deposited $500 on that Tuesday afternoon, confirmed with Derek multiple times that Saturday still works & that I am able to pickup the truck. He kept saying "Perfect, see you then!" Friday comes along, I send him a message asking hey are we still good? No reply (I should have realized then they were playing me). Saturday I text him saying Im about one hour out, once again no reply. I show up to Fifth Gear Garage and I walk in asking for my salesman who said he would be there, and they ask who I was here to see, I mention Derek im here for the red F-150. They all scram to the backroom, I wait 10 minutes for someone to come out and acknowledge me again this time Tristan comes out with Cody the sales manager on the phone. Explaining to me they sent the truck back because of "rear end issues" ... Meanwhile NO one could pick up the phone and let me know before I made a 6 hour drive (3 there, 3 back?) ... Cody tells me he will call me first thing (today) Monday, once again no call. I have to call in and talk to Derek, who Derek says that he didn't even come in Saturday and that the truck was sent back for "Engine and Turbo issues" none of it makes sense. This is the most unprofessional experience I have ever had with a business. I should have known when I walked through the door when all the salesman had table card desks, they lack presentation, knowledge of their vehicles, if you made it this far trust the other one star reviews.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase