Reviews
Write a reviewAwesome truck buying experience!
Was an amazing experience. They worked with me on an amazing deal. Got the truck that I wanted and from the initial phone call to the salesman to the finance person it was extremely pleasant and an unstressful experience. I have already told a friend about it and she will probably be visiting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Christina. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new truck. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! regards, Jeff Robberson- President jeff@robberson.com
Great place to buy
Great place to buy. No high pressure, friendly sales staff. Will go back when car shopping again.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
Likable sales staff, team atmosphere, patient approach to the necessary tech tutorial.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robberson Ford Experience
Very friendly staff, no pressure, informative, lovely facility!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice, friendly service and dealership
Have used services for years and very pleased with the experience we have for service,buying vehicles and repairing which we usually never need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience with a few hiccups
Friendly staff, all questions answered, made us very comfortable with amenities ie...water, coffee, tour of building, very respectful of my service dog. Had my daughter & her boyfriend there...they were treated with complete respect. I would definitely buy another car from Robberson!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service work and car detailing
The people were all very friendly and helpful. I believe them to be honest when it comes to servicing my vehicle. It would be very easy to sell me a complete brake job, even if it didn't require one, yet when I brought my old Saturn in there to check my brakes there was no need for new brakes after 5 years on the existing brakes. That shows honesty and integrity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Buying Experience with Robberson Ford
What I liked about my buying experience at Robberson Ford? This is the second vehicle I've purchased at the Prineville Dealership. Mike Doolin is the sales representative I've worked with both times. He has always treated me fairly and is extremely polite and friendly. I will also say the same for Joe Mitchell and Sean Spensley. All of them worked together to find me the vehicle I wanted. The service department was and is courteous, professional and extremely helpful as well. I would highly recommend purchasing a vehicle from them. And a big plus for me is that this is the only American automobile company that did not take the government bailout! BIG PLUS for me!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Service
Vehicle was checked and problem was identified. Parts are on order and we will bring it backed to be fixed. The new building is really nice as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Efficient Service
Alan and the team at Ford were able to troubleshoot and fix the extra issues I needed addressed in addition to getting my Ford processed for a oil change/inspection. Now my pest business will be ready for the spring season way ahead of schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase