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Ron Carter Chevrolet GMC

(1,359 reviews)

Reviews

(1,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Carter Chevrolet GMC from DealerRater.

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I use Ron Carter to service my car because I trust their

I use Ron Carter to service my car because I trust their work and am treated with respect .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took longer to get back to me than the service advisor

Took longer to get back to me than the service advisor initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Justin was great throughout the process and found us the

Justin was great throughout the process and found us the exact car we were looking for at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We took our Tahoe in to get an oil change and have them

We took our Tahoe in to get an oil change and have them do a simple inspection. This took them over two days to get completed. This surprised us since they found nothing wrong with the vehicle. We constantly had to call to get an update on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worst experience ever.

Worst experience ever. I waited a week to hear anything of substance on my vehicle and when I finally did I was given incorrect information, being told my vehicle was irreparable. This led me to buying a new car and then the next day I received a call telling me they gave me information on the wrong vehicle. I will never do business at Ron Carter again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very slow and zero updates.

Very slow and zero updates. A salesman called to sell me another vehicle and he is the one to update me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm disappointed.

I'm disappointed. Car was there 27 days. It wasn't successfully diagnosed until a mechanic who was on vacation returned. I paid out of pocket 2900 dollars on a rental.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You guys were awesome.

You guys were awesome. Everything was quick and straightforward. I will definitely recommend you to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought my car there but when time for servicing seems

Bought my car there but when time for servicing seems like you when you make an appointment you still have to wait 3!hrs. after

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was very helpful in solving the issue with what the app

Was very helpful in solving the issue with what the app was reporting as problems that needed service but had already been attended to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.