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Subaru of Ann Arbor

(316 reviews)
Visit Subaru of Ann Arbor
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

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New (734) 585-1237 (734) 585-1237
Used (734) 800-3853 (734) 800-3853
Service (734) 773-1650 (734) 773-1650

Inventory

See all 187 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Visit Our Location, 3771 JACKSON RD, ANN ARBOR, MI 48103 Home of the worry-free guarantee! -LIFETIME NATIONWIDE POWERTRAIN (6YRS OLD/UNDER 60K MILES) -ONE YEAR COMPLIMENTARY MAINTENANCE -FREE 1 YEAR KEY REPLACEMENT -7-DAY EXCHANGE POLICY -COMPLIMENTARY CAR WASH (with services) -LIFETIME LOANER CARS (with service visit) -$100 REFERRAL PAYMENTS -1 YEAR TIRE BLOWOUT PROTECTION -TIRES FILLED WITH NITROGEN -EXTERIOR OF VEHICLE HAS REPEL COATING APPLIED

Service center

Phone number (734) 773-1650

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Ann Arbor from DealerRater.

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Weston was knowledgeable and helped us immensely on the

Weston was knowledgeable and helped us immensely on the purchase of our 2025 hybrid Forrester

Weston was knowledgeable and helped us immensely on the

Weston was knowledgeable and helped us immensely on the purchase of our 2025 hybrid Forrester

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Their sales and finance staff starting with Darren Henry

Their sales and finance staff starting with Darren Henry and Isaac are friendly, attentive and efficient. I have already been contacted by Amy to schedule a tutorial on my vehicle's features.

Their sales and finance staff starting with Darren Henry

Their sales and finance staff starting with Darren Henry and Isaac are friendly, attentive and efficient. I have already been contacted by Amy to schedule a tutorial on my vehicle's features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with our team at Subaru of Ann Arbor. Let us know if you have questions during your vehicle tutorial.

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I normally have a great experience.

I normally have a great experience. The team is very knowledgeable, professional and seem to enjoy being a part of the Subaru Team.

I normally have a great experience.

I normally have a great experience. The team is very knowledgeable, professional and seem to enjoy being a part of the Subaru Team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear you've had great experiences with our team at Subaru of Ann Arbor. Thank you for your kind words.

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Shawn Wright was very pleasant to work with.

Shawn Wright was very pleasant to work with. No pressure from him. Honest. Friendly. Personable. We stopped at AA Subaru only to check out the ease for my spouse to enter and exit the Forester and the Outback. Being senior citizens we had done our homework and had six vehicles to check out before we made a selection. Once my spouse entered and exited the Forester we new this car was an excellent choice. Shawn Wright knew we had other dealers to visit from our list of cars and did not try and pursued us to stay. He allowed us to make up our own minds. If you are interested in a new car, AA Subaru is the place to go and Shawn Wright is the person to see!

Shawn Wright was very pleasant to work with.

Shawn Wright was very pleasant to work with. No pressure from him. Honest. Friendly. Personable. We stopped at AA Subaru only to check out the ease for my spouse to enter and exit the Forester and the Outback. Being senior citizens we had done our homework and had six vehicles to check out before we made a selection. Once my spouse entered and exited the Forester we new this car was an excellent choice. Shawn Wright knew we had other dealers to visit from our list of cars and did not try and pursued us to stay. He allowed us to make up our own minds. If you are interested in a new car, AA Subaru is the place to go and Shawn Wright is the person to see!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Subaru of Ann Arbor. We're glad to hear that working with our team member made a positive impact on your visit. We hope the Forester continues to meet your needs and expectations.

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I highly recommend Subaru of ann arbor.

I highly recommend Subaru of ann arbor. They have a great service team,and they get things done.

I highly recommend Subaru of ann arbor.

I highly recommend Subaru of ann arbor. They have a great service team,and they get things done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words about Subaru of Ann Arbor. We're glad to hear that our service team met your expectations.

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Our Salesman Nate was very professional and was able to

Our Salesman Nate was very professional and was able to answer any and all questions and concerns about the car. Nate is an excellent Salesman without being pushy. After the Sale everything went very smoothly. We are looking forward to our questions and answers day which we will schedule soon. Again thank you Nate for your help.

Our Salesman Nate was very professional and was able to

Our Salesman Nate was very professional and was able to answer any and all questions and concerns about the car. Nate is an excellent Salesman without being pushy. After the Sale everything went very smoothly. We are looking forward to our questions and answers day which we will schedule soon. Again thank you Nate for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Great sales team and customer service.

Great sales team and customer service. They were very patient as I decided which vehicle I wanted to purchase.

Great sales team and customer service.

Great sales team and customer service. They were very patient as I decided which vehicle I wanted to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words about our team here at Subaru of Ann Arbor. We appreciate your trust in us and wish you safe travels in your new vehicle.

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Thank you Nathan Braley sales consultant for your

Thank you Nathan Braley sales consultant for your superior customer service, positive attitude, being so nice!….and going out of your way to make my deal happen…and so quickly. I’m so happy with my Subaru Crosstrek! Excellent company to do business with. Lil Deyer Norton Shores, Mi.

Thank you Nathan Braley sales consultant for your

Thank you Nathan Braley sales consultant for your superior customer service, positive attitude, being so nice!….and going out of your way to make my deal happen…and so quickly. I’m so happy with my Subaru Crosstrek! Excellent company to do business with. Lil Deyer Norton Shores, Mi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Purchased a 2017 Subaru forester 10 days ago, battery

Purchased a 2017 Subaru forester 10 days ago, battery needs replacing, spoke to the sales manager and was told it passed initial inspection and there was nothing they could do. Be very careful! Gave us next to nothing for our trade also.

Purchased a 2017 Subaru forester 10 days ago, battery

Purchased a 2017 Subaru forester 10 days ago, battery needs replacing, spoke to the sales manager and was told it passed initial inspection and there was nothing they could do. Be very careful! Gave us next to nothing for our trade also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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We had excellent service provided by Sharif Thabata,

We had excellent service provided by Sharif Thabata, Sales & Leasing Consultant. Sharif guided us through obtaining our 2025 Subaru Forester.

We had excellent service provided by Sharif Thabata,

We had excellent service provided by Sharif Thabata, Sales & Leasing Consultant. Sharif guided us through obtaining our 2025 Subaru Forester.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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