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Momentum CDJR of Sealy

(80 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 294-5772 (888) 294-5772
Used (888) 283-1277 (888) 283-1277
Service (888) 283-6951 (888) 283-6951

Reviews

(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Momentum CDJR of Sealy from DealerRater.

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Peter was very easy to work with.

Peter was very easy to work with. He was very knowledgeable and professional. He worked with us to get the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

The Team at Momentum in Sealy was friendly, helpful,

The Team at Momentum in Sealy was friendly, helpful, patient and professional. If we ever want to trade or buy again we'll go to Momentum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tessa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a very pleasant experience with Peter Serimontrikul

I had a very pleasant experience with Peter Serimontrikul purchasing my F-150 Lariat truck. I live out of town from where the dealership is located and he made sure the vehicle ran well before I made the trip. And I wasn't disappointed! Great truck at a fabulous price. I couldn't have been more pleased! - JA - San Antonio, TX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! Thank you so much again for your feedback! We hope you have a great day!

Great dealership with a friendly environment, friendly

Great dealership with a friendly environment, friendly employees, and great customer service. They made the trading and purchasing process quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Amazing car buying experience!

Amazing car buying experience! From test driving to buying. Highly recommend! And if you’re looking for an amazing salesman, go see Stephen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!

Peter was very helpful.

Peter was very helpful. Shed worked with me on pricing. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

very good i would go back when ready for a new vehicle

very good i would go back when ready for a new vehicle shop again - thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

very good experience sales personnel were professional

very good experience sales personnel were professional and easy to talk to. would recommend this dealership to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

New 2023 car: The GM did not honor his agreed price and

New 2023 car: The GM did not honor his agreed price and left the site, knowing we were 20 minutes to arrival and an hour before closing time.. Everyone left seemed afraid to call the GM to inquire about the issue at hand. The dealership played games on how they presented the numbers. They did not give us what the GM had agreed to on the phone. And to top it off, the brand new car had a blemish on the front drivers side from some unwanted coating they had applied (Sonic Care). It was a hardened glob of coating, adhered to the left on the finish. The car was not detailed prior to our arrival as previously agreed to. Our salesman promised to have a detailer come to our house in the DFW area today to fix the blemish. No one called or came. The dealership did not even call to follow up. Very poor service. We have bought 2 other cars from Dodge in the recent past. This is our third purchase in 3 years from Dodge. This dealership does not hold a candle to those in Fort Worth area in regards to service and proper response. If we had not driven 7 hours to get this particular car, we would have walked away!!! This dealership needs to learn how to deliver good customer service and follow through with what they promise! Anyone buying from them should do the math and check their calculations, And look carefully over the paint job and beware of the Sonic care coating work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chemorph, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (888) 910-4298 so we can work towards a resolution.

Consumer response

You and your sales team HAVE MY NUMBER. If you were actually, truly interested in correcting yourselves and getting this Sonic Care blemish off of this brand new car, you would be picking up the phone and calling me. I have made 3-HEAR ME-THREE attempts to call and there have been NO, ZERO, ZILCH return calls from you OR your salesman. This is just reflects more of your poor customer service and questionable sincerity in dealing with customers.

Consumer response

You and your sales team HAVE MY NUMBER. If you were actually, truly interested in correcting yourselves and getting this Sonic Care blemish off of this brand new car, you would be picking up the phone and calling me. I have made 3-HEAR ME-THREE attempts to call and there have been NO, ZERO, ZILCH return calls from you OR your salesman. This is just reflects more of your poor customer service and questionable sincerity in dealing with customers.

bought a truck here recently- after signing the

bought a truck here recently- after signing the paperwork and leaving with my truck- it took another week of phone calls and more paperwork sent in to finalize the sale. Then I had to have repairs done to the truck- and I took the truck back to this dealership for repairs. The service department took 4 days to look at my car, 4 days to call my insurance adjuster to schedule the a time for them to come look at the repairs needed- this was AFTER I called the service manager 4 days after my truck just sat at their shop. After the insurance adjuster came in and approved the diagnostic paperwork, it took 4 more days to get a paperwork for the needed repairs- which I was told by the dealership to ask my insurance adjuster for because the service department didn’t have an email to send it to me. Now my shop has been at this shop for 10 days and they are just now ordering parts, and said it would take another week for the parts to come in for my Dodge Ram- this is a Dodge ram dealership. They blame the delay on my insurance company and on COVID. COVID is over- it doesn’t explain 4 days to get my truck looked at, then 4 more days to get parts ordered. Now - due to COVID as of June 22,2023, parts will take a week to come in. I still haven’t been given an ETA on when my Dodge Ram will be completed. I talked to the service manager and the general manager about this- and they never apologized- actually they told me this is all “normal” and I have no reason to be upset. I regret buying this truck at this dealership and taking this truck back for repairs. The general manager also told me that I am not their only customer after I told him all of these complaints - priceless. After 2 weeks of my truck being at this dealership service department- and parts not even ordered yet- I moved it to AutoNation in Katy. There Service there was immediately better with communication and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Heidi V, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (888) 910-4298 so we can work towards a resolution. We look forward to hearing from you.