Reviews
It was an outstanding experience from start to finish.
It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sales person Shannon provided the best customer service I’ve ever experienced when buying a new car. She was awesome. Many thanks to her.
It was an outstanding experience from start to finish.
It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sales person Shannon provided the best customer service I’ve ever experienced when buying a new car. She was awesome. Many thanks to her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Shannon was very nice and personable.
Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable.
Shannon was very nice and personable.
Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Shannon was helpful, friendly and very accommodating.
Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy.
Shannon was helpful, friendly and very accommodating.
Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steve! We greatly appreciate your kind words about your experience at BMW of Farmington Hills. We’re delighted to hear that you found our team helpful and knowledgeable. Your satisfaction is important to us, and we hope to assist you and your wife again in the future. Thank you for choosing us! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
The dealership is well maintained.
The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/
The dealership is well maintained.
The dealership is well maintained. No pushy sales pitch. The sales person is very good to work with/
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you appreciated the well-maintained environment at BMW of Farmington Hills and enjoyed working with our sales team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Cody was great no pressure.
Cody was great no pressure. Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me by the finance gentleman but then again I don't know how many and how that works. I'll follow up with my sales rep on that end of the day on the closing purchase date. There was a lot of information done quickly I will follow up with BMW Farmington Hills to get clarification.
Cody was great no pressure.
Cody was great no pressure. Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me by the finance gentleman but then again I don't know how many and how that works. I'll follow up with my sales rep on that end of the day on the closing purchase date. There was a lot of information done quickly I will follow up with BMW Farmington Hills to get clarification.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear that Cody provided you with a great, no-pressure experience at BMW of Farmington Hills. We appreciate your diligence in seeking more information regarding the vehicle's history and oil change details. Please feel free to reach out to us anytime for clarification; we're here to help. We look forward to assisting you further and hope to see you again soon! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com
This was my 1st interaction w/bmw of Farmington Hills.
This was my 1st interaction w/bmw of Farmington Hills. Bryan made the experience exceptional
This was my 1st interaction w/bmw of Farmington Hills.
This was my 1st interaction w/bmw of Farmington Hills. Bryan made the experience exceptional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that your first experience with BMW of Farmington Hills was exceptional and that Bryan made a positive impact. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
I had a terrific experience with this dealership.
I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun.
I had a terrific experience with this dealership.
I had a terrific experience with this dealership. Alonzo was very responsive and informative. He made the entire process easy and fun.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review! We're delighted to hear you had a terrific experience at BMW of Farmington Hills. It's great to know that Alonzo provided you with responsive and informative service, making the process enjoyable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com
Mike is excellent in taking care of his customers And I
Mike is excellent in taking care of his customers And I am very much pleased with his services.
Mike is excellent in taking care of his customers And I
Mike is excellent in taking care of his customers And I am very much pleased with his services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that Mike provided you with excellent service. At BMW of Farmington Hills, we strive to ensure our customers are well taken care of. We appreciate your support and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com
I really like Ken Foster he’s very nice, helpful and
I really like Ken Foster he’s very nice, helpful and knowledgeable. Definitely if possible he deserves more than five stars
I really like Ken Foster he’s very nice, helpful and
I really like Ken Foster he’s very nice, helpful and knowledgeable. Definitely if possible he deserves more than five stars
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your feedback about Ken Foster. It's fantastic to hear that he provided you with exceptional service at BMW of Farmington Hills. We'll make sure to share your compliments with him. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com
Mike is very pleasant and provides excellent customer
Mike is very pleasant and provides excellent customer service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks.
Mike is very pleasant and provides excellent customer
Mike is very pleasant and provides excellent customer service.he is very attentive and takes care of his customers very well.you are fortunate To have Mike as your employee.thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at BMW of Farmington Hills and that Mike provided you with excellent customer service. We appreciate your kind words and hope to see you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com