Reviews
Very good process and turn around time - no complaints
Very good process and turn around time - no complaints everything was done professionally and timely
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had such a positive experience with us! We strive to maintain professionalism and efficiency in all aspects of our service, and it's rewarding to know that we met your expectations. Thank you for taking the time to share your feedback! If you ever need anything else, don't hesitate to reach out. Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford
Was able to quickly get me in for service and took care
Was able to quickly get me in for service and took care of my needs for my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job on my vehicle and I recommend them
They did a great job on my vehicle and I recommend them too any one. Nice as can be.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and positive review! We're delighted to hear that you were satisfied with the work done on your vehicle. Your recommendation means a lot to us. We take pride in providing excellent service and ensuring our customers have a great experience. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for your support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford
Mr Mike Henderson was awesome to work with.
Mr Mike Henderson was awesome to work with. He made my car buying experience effortless. I called told him what I wanted and gave him the information. When I got to the dealership I was there 30 minutes and driving out in my new vehicle. Thank you so much for your hardworking and making this a smooth transition..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mr. Mike Henderson made your car buying process effortless and efficient. Your kind words and positive feedback are greatly appreciated. It's wonderful to know that we could meet your needs and get you driving out in your new vehicle in just 30 minutes. At Ron Carter Ford, we strive to provide exceptional service and a smooth transition for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you once again for your trust and support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford
They have always taken very good care of my car.
They have always taken very good care of my car. It is now 14 years old and still runs great and looks great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Douglas Thompson always treats me with a kind and
Douglas Thompson always treats me with a kind and professional experience and makes sure all work is done right.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Still have not completed the job that started one year
Still have not completed the job that started one year ago. Waiting on leadership callback.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Y’all have always done me right with all my repairs,
Y’all have always done me right with all my repairs, Courteous , Informative, Helpful, and Daphne is the Best
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are thrilled to hear that you have consistently had positive experiences with our repair services. Your kind words about our team, and especially about Daphne, are greatly appreciated. We strive to be courteous, informative, and helpful with every customer, and it's gratifying to know that our efforts are making a difference. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for your continued trust and support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford
She did a great job keeping me updated on progress.
She did a great job keeping me updated on progress. Wish the technician on the first visit had caught the problem
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealing with Adrian .
Excellent dealing with Adrian . Best sales man . I just need few services which are required in warranty
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your excellent review! We're delighted to hear that you had a great experience dealing with Adrian. He is indeed a valued member of our team, and your kind words will certainly be shared with him. Regarding the services required under warranty, please reach out to our service department so we can promptly assist you. We're committed to ensuring your vehicle receives the necessary care and maintenance. Thank you once again for your feedback and for choosing Ron Carter Ford in Alvin! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford