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Mercedes-Benz of Atlanta South

(392 reviews)

Reviews

(392 reviews)

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My experience with MB of South Atlanta was excellent. ...

My experience with MB of South Atlanta was excellent. Although I was buying a used non-Mercedes vehicle, through the Internet, all the staff was professional and afforded me the same level of service I would expect when buying a new car. Paperwork was in order, and when my inspection of the vehicle turned up some items I wanted addressed, they were quick with a method of resolution that worked for my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife and I drove up and got out of our vehicle and...

My wife and I drove up and got out of our vehicle and walked in. We were about 10 steps in the dealership when Mr. Culbreth greeted us. From that point on we were treated professionally, efficiently and had all of our questions answered. We did leases a vehicle and after the paper work was signed Mr. Culbreth took his time and explained everything we asked about the vehicle without rushing us. We both appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

had a wonderful experience with your dealership.mr...

had a wonderful experience with your dealership.mr culbreth was most and greatly professional. the sale was made very easy&convient.after the sale WAS COMPLETE. emails and letters continued indicating to me it wAS NOT JUST A SALE THANKS AGAIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Darren and David has always provided the best customer...

Darren and David has always provided the best customer service I've experience out of all the service centers I've dealt with. They are always very helpful to answer any questions and/or concerns, and they take them very seriously. I would like to say cudos to the MBSA service center, they are very professional and always do a great job. Thanks again, you are very much appreciated!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Toussant Green showed immediate interest to help me find...

Toussant Green showed immediate interest to help me find the vehicle of my choice as soon as he got my email. I had already chosen which vehicle I wanted that I viewed on the website, but since I live in Tennessee he wanted to make sure that in case that one was sold before I could get there, he would find another of equal or better value in the GLK-Series. He remembered that I was going on Spring Break with my grandchildren showing me that he in fact paid attention to me. He was extremely courteous and thoughtful and explained everything answering my questions and answering what I forgot to ask. I was provided a vehicle to use while my vehicle had Lo Jack installed. I will gladly refer my family and friends to contact Toussant when they are ready to buy a Mercedes-Benz because of the great service and the outstanding pricing. Of course, when I'm ready for another one, I will call Toussant Green because I feel comfortable with him and trust that he do me a great service to choose the Mercedes-Benz that's right for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The customer service and friendliness at the dealership...

The customer service and friendliness at the dealership is exceptional. This is my first Mercedes-Benz and the overall experience was wonderful. Alvin Spruill helped make my dream become a reality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have bought three cars from your dealership and every...

We have bought three cars from your dealership and every experience has been pleasant and enjoyable. We contribute this to the friendliness and interest that both "Alvins" have extended to us. They are a real pleasure to work with and thank them both. Kind regards, Jerry Zimmerman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kelly is the friendliest service person I know. I...

Kelly is the friendliest service person I know. I appreciate his knowledge of our car and the recommendations he provides. I also enjoyed leaving my car the airport and having it ready when I arrived back home. The concierge service is a fantastic idea and was seamless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealings with the Internet sales team. They found...

Great dealings with the Internet sales team. They found me a car based on my needs and gave me a firm " all in" price online before we even drove down to them. This is our 5th car that we have bought from them. I went to MB of Buckhead first, but they were priced much higher.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would recommend this dealer because the employees are...

I would recommend this dealer because the employees are friendly, professional and courteous. Mark is an excellent general manager and always ready to help solve issues. I have been a customer of Kelly in the service department for the past 11 years and could not ask for a better service advisor. Mercedes Benz South Atlanta I cold not ask for a better dealership. I look foward to our years of continous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.