Reviews
Service department was poor. Had car serviced first time didn't put right amount oil back in.
Service department was poor. Had car serviced first time didn't put right amount oil back in.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear this was your experience, and appreciate you bringing it to our attention. Our General Manager, Kevin Winningham, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 424-5231.
You sent me a message for an air filter for $18. And no labor charges were mentioned! So I told Marissa to add it to my service and she said that the cabin filter needed to be changed too so I agreed to that too. But a $130 for labor for 10 minutes is ridiculous!!!!
You sent me a message for an air filter for $18. And no labor charges were mentioned! So I told Marissa to add it to my service and she said that the cabin filter needed to be changed too so I agreed to that too. But a $130 for labor for 10 minutes is ridiculous!!!!
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Kevin Winningham, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 424-5231.
Fit me in on walk in Very friendly and time efficient Also completed inspection on vehicle efficiently
Fit me in on walk in Very friendly and time efficient Also completed inspection on vehicle efficiently
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad to hear our team was able to fit you in as a walk-in, provided friendly service, and completed your inspection efficiently. We truly appreciate you choosing our dealership!
They are very nice and the facility is clean and welcoming. It takes a while to get your car serviced especially on Saturday, but they do great work and try to keep you informed along tje way.
They are very nice and the facility is clean and welcoming. It takes a while to get your car serviced especially on Saturday, but they do great work and try to keep you informed along tje way.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad to hear our team made you feel welcome and that you found our facility clean and inviting. We appreciate your patience, especially on busy Saturdays, and are happy to know our team keeps you informed while providing great service.
Thank you for sharing your experience. We’re glad to hear our team made you feel welcome and that you found our facility clean and inviting. We appreciate your patience, especially on busy Saturdays, and are happy to know our team keeps you informed while providing great service.
Anna was great! She worked with us and was very patient! Love our new car!
Anna was great! She worked with us and was very patient! Love our new car!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re glad to hear Anna was patient and helpful throughout the process, and that you’re loving your new car. We truly appreciate you choosing our dealership!
I went into the dealership knowing what I wanted and my salesman, Jimmy Bradley listened and never pressured me. He always had my best interest in mind. I was treated with respect as to what my budget was, and he was able to put me in a car far exceeding my wants. Without hesitation, Jimmy spent time with us explaining features on the car. I am thrilled to know we have such a wonderful, caring dealership right here in our town of Columbia. When it came time for the financing, Kasch Utz was right on the dime. We also told him what we could afford, and he assisted us with our budget in mind. He was very knowledgeable and made the process quick and flawless. He is good with numbers and was very personable during the process. Walt Massey GMC is highly recommended by us!!
I went into the dealership knowing what I wanted and my salesman, Jimmy Bradley listened and never pressured me. He always had my best interest in mind. I was treated with respect as to what my budget was, and he was able to put me in a car far exceeding my wants. Without hesitation, Jimmy spent time with us explaining features on the car. I am thrilled to know we have such a wonderful, caring dealership right here in our town of Columbia. When it came time for the financing, Kasch Utz was right on the dime. We also told him what we could afford, and he assisted us with our budget in mind. He was very knowledgeable and made the process quick and flawless. He is good with numbers and was very personable during the process. Walt Massey GMC is highly recommended by us!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We’re so glad to hear Jimmy provided a respectful, no-pressure experience and helped you find a vehicle that exceeded your expectations while keeping your budget in mind, and that he took the time to walk you through all the features. It’s also great to know Kasch made the financing process smooth, efficient, and easy to understand. We truly appreciate your recommendation and are grateful you chose our dealership—enjoy your new vehicle!
Ms Angela was excellent. Took care of both of my vehicles. Product knowledge was excellent
Ms Angela was excellent. Took care of both of my vehicles. Product knowledge was excellent
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad to hear Angela took great care of both of your vehicles and provided excellent product knowledge during your visit. We truly appreciate your trust in our team and look forward to assisting you again in the future.
Very easy to work with very fair pricing would do business with them again thank all of y’all
Very easy to work with very fair pricing would do business with them again thank all of y’all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re glad to hear the process was easy, the pricing was fair, and that you’d choose to do business with us again. We truly appreciate your trust and support!
Staff was very professional and had great product knowledge. Service staff was very knowledgeable and helpful
Staff was very professional and had great product knowledge. Service staff was very knowledgeable and helpful
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re glad to hear both our sales and service teams were professional, knowledgeable, and helpful. We truly appreciate your trust and support!
Went above me on and help me out thanks to all who had their hands in it
Went above me on and help me out thanks to all who had their hands in it
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad to hear our team went above and beyond to help you. We truly appreciate your support and are grateful to everyone who played a part in assisting you!