Tutton Chrysler Jeep Dodge RAM of Jasper

If I could leave a 0 star review for their service department I would. I had my 2021 Wrangler 392 taken to this dealer for an issue where it wouldn’t start. They charged me +$150 “diagnostic fee” then called and said that because of the Warn winch & Rockslide power steps they couldn’t diagnose the problem and that they “don’t work on modified vehicles” (check out how many modified Jeep’s they have on the lot) They recommend it be taken to Jeep Hut in town since it was modified. I paid the tow company another fee to have it picked up from Tutton and moved to Jeep Hut. Jeep Hut confirmed that neither the winch nor steps had any effect on the starting issue as they were only wired to the battery, but that Tutton had managed to completely kill a brand new battery that was just installed 3 months prior. Jeep Hut went through the wiring harness and confirmed there were no issues and that it needed a dealer specific computer in order to diagnose. Thankfully Jeep Hut has connections with many dealers and got it taken to a different dealer with better customer service. If you need anything for a Jeep in Jasper, skip this dealer and either go directly to Jeep Hut or if it’s a warranty issue take it south to a different dealer.

Hands down the best dealership experience I’ve ever had. From the moment I walked through the doors at Tutton CDJR, I could tell this place was different. Every single employee was welcoming, genuine, and went out of their way to make me feel like family, not just another sale. The team here actually listens. They took the time to understand what I needed, answered every question with patience, and never once made me feel pressured. It’s rare to find a dealership that’s not only professional but truly rooted in honesty, kindness, and community values. If you’re tired of the typical car-buying runaround, do yourself a favor and come here. This isn’t just a dealership, it’s a place full of people who care. I’ll never shop anywhere else. Tutton CDJR has earned a customer for life.

Emailed the store about a new jeep for my daughter, received a response within minutes, negotiated via email, drive down from NC and what a GREAT and friendly experience! The facility,staff were excellent and laid back.

Bad experience.....made oil change appt for 8:00 a.m. Took 2-1/2 hours and cost more than the advertised price shown on the internet when I made appt. Very disappointed with Service Writer and establishment

I am 73 years old and this is the best buying experience I have ever had! Jordan, my sales person was very helpful and courteous. Would buy from this dealership again!

THE ABSOLUTE WORST EXPERIENCE EVER! This dealership has had a 2024 ram 1500 listed for sale and available for over 115 days. In the last 3 days of me nearly constantly initiating contact and unreturned calls when promised, they have: 1) tried to upsell me on a vehicle costing almost $20k more than the original vehicle I was interested in; 2) told me several different stories regarding an open recall on the initial vehicle ranging from the "part to fix the recall is not in stock", or "they've been waiting 7 months for the part to arrive and it's still not here", then after doing my own VIN research on the open recall and realizing this is a software update need now "the download was done on the ESC system to fix the recall and during the download the ABS module was shorted, then the update damaged the E-torque system of the truck". What it comes down to is classic bait and switch tactics. A vehicle is being advertised online with a great price with great features only to find out that the vehicle supposedly is not available for the customer to take delivery, but here we can definitely sell you this higher premium one right now. Guaranteed this will be reported Georgia Consumer Protection Division, because how is it a vehicle is being offered for sale that in reality is not available for me to drive off the lot!

Was easy from the start. April was the best, she knew just what I wanted. Quick and easy.

Great people, espically finance and sales, and I cant leave out parts, never had anu problems from those departments

Lucas was very professional and knowledgeable. Nice to have a local salesman that's from Jasper.

I made an appointment for a oil change and it took over hour and a half before it was done.