Reviews
My salesman wasn’t really helpful didn’t seem really
My salesman wasn’t really helpful didn’t seem really enthusiastic with selling the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a Porsche Cayman from Wally and had the car for
Purchased a Porsche Cayman from Wally and had the car for 2 months now. The car has been great and was everything as advertised. I left a deposit and in 2 weeks the car was shipped to my doorstep. Wally and Chad were both very helpful through out the process. If you are looking for a unique vehicle these guys definitely have the inventory. Thanks GPM!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At first, I asked Wally for a buyers order to see what I
At first, I asked Wally for a buyers order to see what I would need to finance the car and the price went up $7,000 and I immediately told him I was no longer interested. For the next three weeks I received a daily text phone call and email asking if I was still interested in the car. All of which I ignored until I got annoyed that this was not going to stop but then after after a short conversation the car was no longer $7,000 over what they were asking for it and we came to an agreement. I filled out all the paperwork, sent out the check and as soon as they received it everything came to a halt. And not just the speed of booking the driver and sending out the car but communication in answering very simple reasonable questions. Once the car arrived it was absolutely filthy and not just from regular shipping. The body was surprisingly clean after being on the back of a truck for 2500 miles. There was built up brake dust and caked in sand on the wheels and the interior had spilled drinks and micro trash on the majority of the interior surfaces. Not that I'm that annoyed by it just in complete disbelief they would put a $164k (MSRP) car on the show room floor looking like that. Within the first 24 hours it was already popping maintenance codes but luckily covered by warranty. The maintenance report showed the issue had been there long before I ever got the car so it's not like they didn't already know about it. After a month I received all the documents needed to register the vehicle all of which I had been charged for the dealer to do. It did get eventually refunded but the initial response was I wasn't billed for that. I received 2 key fobs, one for my car 2020 Alpina B7 and one for a 2018 M760i. I asked if they wouldn't mind trying to find the other vehicle key since both vehicle went through thier vehicle network and the only answer I got was they did the best they could with the vehicle description. I specifically asked if the car had two keys and I received one key and one I couldn't use thay did me no good. (As a security measure, BMW key fobs can only be written once.) So then I asked for a simple reimbursement of $500 for the other key FOB and after a month I received no response.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very fine professionalism
Michael Borojquez was a fine representation of the dealership. His professional style was more than helpful to us. I wish more auto dealerships and salesman were like Michael Borojquez and Greater Phoenix Motors in Mesa, Arizona.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Talk about bogus fees
Lots of hidden fees. Who charges a 299 temp tag fee along with all kinds of other bogus fees. The other issue we had was them offering way less than any other dealer on our trade In.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Phoenix Motors !
Great to work with! Purchased my car out of state and Wally described the car very well through text and videos. The car was shipped and dropped off by my home quickly and I couldn’t be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Loved there quick and easy process
Beautiful indoor Showroom and loved there process we did all the paperwork prior to coming in and very straight forward. Was in and out with in an hour. Plus the car was as advertised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase