South Shore BMW

4.8
(896 reviews)

Reviews

4.8
(896 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

South Shote BMW is one of the best customer service

South Shote BMW is one of the best customer service organizations of any type that I have ever dealt with. I have been a customer for over 20 years and I wouldn’t buy or lease a vehicle from any other dealership, primarily due to the way I am treated by everyone in the dealership. General Manager Avery Trumbo is a super star. I would put him in the BMW Hall of Fame if there is one.

5.0

Michael was helpful and informed me of my vehicle status

Michael was helpful and informed me of my vehicle status every step of the way.

5.0

Always professional andcourteous, They are extremely

Always professional andcourteous, They are extremely thorough and really care about their customers; just a great all around experience.

Dealer response

Thanks for the great rating and review, Elisa!

5.0

Jeffery did a great job understanding our problems and

Jeffery did a great job understanding our problems and was able to resolve and get our car back to us ahead of time. It was the type of experience that keeps you coming back. Thank you.

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

5.0

It was all very fast and efficient.

It was all very fast and efficient. Frank was a good communicator. Appreciate the quick service.

Dealer response

Thank you for your kind words for our staff, we appreciate it!

5.0

Frank in service always does an excellent job for us!

Frank in service always does an excellent job for us! I recommend BMW South Shore and often as I can!

Dealer response

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

5.0

They did a great job and had my car back to me soon as

They did a great job and had my car back to me soon as possible thank you bmw

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

5.0

Just bought a car over the weekend.

Just bought a car over the weekend. Worked with Hunter Leighton for the sale. Fantastic guy and salesperson. Have bought a few cars in my time and he made the process smooth and painless! Go there and ask for Hunter!

Dealer response

Thank you for your kind words about Hunter! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

5.0

Awesome people in service especiallyMatt Eggers very

Awesome people in service especiallyMatt Eggers very thorough darts all the repairs done right the first time . Any to all the hard working staff in service . Service manager Thomas Toppan awesome guy he knows his stuff.

Dealer response

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

5.0

As always a great experience I worked with John Norkus as

As always a great experience I worked with John Norkus as my service writer and Steve Oneil as my technician and everything went perfect. I trust these guys to work on my m5 and they never let me down. A++*

Dealer response

Thank you for your kind words about Steve! We thank you for your business and look forward to your next visit!

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