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ALFA ROMEO OF CINCINNATI

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (859) 993-0214 (859) 993-0214
Used (859) 993-0217 (859) 993-0217
Service (859) 993-0216 (859) 993-0216

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience! Rob was great!

Rob was great to deal with; knowledgeable, flexible and related to me as an individual. Best car buying experience I have had in a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Decent

not very friendly when I got my Volvo serviced. The repairs were done well, and my car was washed, which was nice, but the people that I dealt with, other than the cashier and person who washed my car weren't very friendly. Also, it does not really feel like a luxury dealership, a little outdated, I've seen nicer chevy dealers.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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attempted purchase

attempted to make deal over internet and right when the deal was about to close, they stopped calling. I had to chase them down only to find out they sold the car?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good service

Good service and nice facility, I really like the car I purchased from this company.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trust!

I made a deal over the phone just before the dealership closed. I indicated I would wire a deposit as I'm in Chicago and could not drive over to drop a check. The manager Jim agreed to send me a copy of the sticker which completed the deal. I contacted the dealer the following day as agreed only to be told the car sold the previous evening which seemed strange as I made these arrangements after the dealership closed. The following morning I got a copy of the original sticker in my email from the Manager (Jim) with whom I had made the deal. I realized at that point that the car had not been sold the night before but that same morning. It seems clear that Porsche of the Village considers no agreement over the phone or by email/text to be valid if they get a better offer, No attempt was made to contact me to before selling this car to another buyer. No request for an earlier deposit be wired! Nothing! I have all of the discrepancies documented and have contacted Porsche USA. In short don't expect that any car you find online is yours, at a certain agreed upon price, unless you are standing at a bank ready to wire a deposit. Ethical is not at the top of this dealership's list of priorities. Take my advise and shop elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Wonderful company to do business with

My son and I went in after a pleasant conversation with the sales manager, Mr. Murphy. We were received by the sales representative Alex, he was courteous, knowledgeable, even though we were looking at a Honda. Process completely! One satisfied mother and happy son! Thank you all!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Pleasant Buying Experience

We bought a used Cayenne S , negotiated the price over the phone and drove from the Chicago area to pick the car up. They couldn't have been nicer. It was a flawless transaction. We have a car we love. S&B Chicago,area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional organization

Not sure what this last person was talking about, we just purchased a new 911, from their advertisement, we switched colors and down payment, they were very accommodating, our sales representative, a pleasure to work with!!! Can't wait to take advantage of the amenities, first class act finally in Cincinnati!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Who wants to pay $7000 more than the cars worth.

What a waist of my time! The web site showed what I shout pay for the car the Dealer was over $7000.00 more than price.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Ken, thank you for your feedback. We evaluate cars all over the country to make sure we are competitively priced, and take pride in making sure your buying experience is flawless. We would like to discuss your experience in more detail. You can reach me at 513-272-7539 to discuss the vehicle you found online and our pricing.

Ruth & Porsche of the Village are tops!

Recently purchased a Cayenne S from Ruth Zanoni - a great experience! Was the 1st time we purchased a car sight-unseen (we're in Texas, they're in Ohio) and we'd do it again with Ruth. She is enjoyable to work with. And she followed through on everything she said she'd do...which is exactly what we wanted in a car buying experience. My wife and I flew in to pick up the car, and the delivery was nicely and efficiently handled. No last minute complications, no surprises. The Porsche was exactly as described. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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