Reviews
Write a reviewExcellent experience! Rob was great!
Rob was great to deal with; knowledgeable, flexible and related to me as an individual. Best car buying experience I have had in a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Decent
not very friendly when I got my Volvo serviced. The repairs were done well, and my car was washed, which was nice, but the people that I dealt with, other than the cashier and person who washed my car weren't very friendly. Also, it does not really feel like a luxury dealership, a little outdated, I've seen nicer chevy dealers.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
attempted purchase
attempted to make deal over internet and right when the deal was about to close, they stopped calling. I had to chase them down only to find out they sold the car?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good service
Good service and nice facility, I really like the car I purchased from this company.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trust!
I made a deal over the phone just before the dealership closed. I indicated I would wire a deposit as I'm in Chicago and could not drive over to drop a check. The manager Jim agreed to send me a copy of the sticker which completed the deal. I contacted the dealer the following day as agreed only to be told the car sold the previous evening which seemed strange as I made these arrangements after the dealership closed. The following morning I got a copy of the original sticker in my email from the Manager (Jim) with whom I had made the deal. I realized at that point that the car had not been sold the night before but that same morning. It seems clear that Porsche of the Village considers no agreement over the phone or by email/text to be valid if they get a better offer, No attempt was made to contact me to before selling this car to another buyer. No request for an earlier deposit be wired! Nothing! I have all of the discrepancies documented and have contacted Porsche USA. In short don't expect that any car you find online is yours, at a certain agreed upon price, unless you are standing at a bank ready to wire a deposit. Ethical is not at the top of this dealership's list of priorities. Take my advise and shop elsewhere!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wonderful company to do business with
My son and I went in after a pleasant conversation with the sales manager, Mr. Murphy. We were received by the sales representative Alex, he was courteous, knowledgeable, even though we were looking at a Honda. Process completely! One satisfied mother and happy son! Thank you all!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Pleasant Buying Experience
We bought a used Cayenne S , negotiated the price over the phone and drove from the Chicago area to pick the car up. They couldn't have been nicer. It was a flawless transaction. We have a car we love. S&B Chicago,area
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional organization
Not sure what this last person was talking about, we just purchased a new 911, from their advertisement, we switched colors and down payment, they were very accommodating, our sales representative, a pleasure to work with!!! Can't wait to take advantage of the amenities, first class act finally in Cincinnati!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Who wants to pay $7000 more than the cars worth.
What a waist of my time! The web site showed what I shout pay for the car the Dealer was over $7000.00 more than price.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Ken, thank you for your feedback. We evaluate cars all over the country to make sure we are competitively priced, and take pride in making sure your buying experience is flawless. We would like to discuss your experience in more detail. You can reach me at 513-272-7539 to discuss the vehicle you found online and our pricing.
Ruth & Porsche of the Village are tops!
Recently purchased a Cayenne S from Ruth Zanoni - a great experience! Was the 1st time we purchased a car sight-unseen (we're in Texas, they're in Ohio) and we'd do it again with Ruth. She is enjoyable to work with. And she followed through on everything she said she'd do...which is exactly what we wanted in a car buying experience. My wife and I flew in to pick up the car, and the delivery was nicely and efficiently handled. No last minute complications, no surprises. The Porsche was exactly as described. Two thumbs up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase