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Bob Brady Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership

First time buying a vehicle here but I will definitely be back. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tshaka

very fast and friendly. Had no problem getting all the info about the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LOVE THESE GUYS!! Great experience...

This is my second purchase from the Bob Brady Auto Mall in the past year. I bought a new Hyundai for my daughter last fall and I just bought a used car for myself. In both cases, EVERY aspect of the buying process was top-notch. From the moment I first took the car for a test drive until I drove it off the lot with my plates on it, there was never a single second where I felt like I was getting the run-around or there was some kind of "funny business" going on. I've had that experience elsewhere...and it's never a good feeling! When I was in to sign final papers I had to wait on Rey (who did the final signoff on everything). While I was waiting, they brought me a Panini from the in-house coffee shop!! Awesome!! I'd had the used car for overnight and figured it was pretty much "mine" since we were working out the final details. While I was waiting, they said "hey, give us the keys and we can clean that up for you." It was already pretty clean! And I'd been driving it! They took it back, washed it, vacuumed it out, transferred the plates...it looked awesome when I walked out after signing the final papers. I feel like I got a great deal, too! The price on the used car was awesome, and I have very good credit, so I told them I was going to shop around at Quicken Loans and Lending Tree to see what kind of a deal I could find on financing. They were fine with that and said they would check some lenders for me, too. When I got in to sign the final papers, the credit deal they'd found for me was a full point lower than anything I'd been able to find AND it was a longer term!! I can't recommend the gang at the Bob Brady Auto Mall highly enough. Whether you're buying new or used, this is the place to go!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

I was looking for another work car, and Sarah Moody was the best! She reviewed my options, compared and we worked out a very nice deal. Thanks Sarah.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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zman with the new 200

Heather had great customer satisfactory, and a lot of help to my mom and i success with the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bunkie

Today I purchased a new Willy's Jeep with a fair market trade in for my 2007. Chantell was my sales representative. Very polite with a smile every time me and my wife visit Bob Brady Automall. The search for the above vehicle was painless. Financing made a breeze by Chantell's rock solid skills. We will be customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BellaDuJour

My experience was great. Heather was so kind and diligent. She was able to answer all my questions about the vehicle and was very personable and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sara Moody car sales person

I walked in looking for a car and walked out with one. Sara Moody was a great sales person. She told me what I needed to bring and everything went good. I have recommended this place and this sales person to everyone. Will be back in six months for another car. Thanks Sara!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly and no hassle experience

Steve, Drew and Jason were a great team to work with and created a great experience. They went the extra mile to ensure we left with the 2016 Wrangler unlimited Punisher Jeep we wanted. Steve even came in on his day off to work with us directly to ensure that our experience was a positive one. Drew designed the jeep and even came by to congratulate us on our purchase. Jason even stayed until we got off work so he could give us a tutorial on how to remove the doors and hard top. Quick, fair and friendly service all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mx_racermom

I have been to Bob Brady multiple times and dealt with the same sales person at each visit Chantell is thorough, always smiling and always work incredibly hard for her customers. She (Chantell) is why i continue to return to Bob Brady Automall. I found my buying experience to be stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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