Reviews
Write a reviewmatt marston
chris was my salesman. very personable, reminds me of someone i know. understood my buying process was lengthy and was patient letting me test drive a new hyundai tucson. when i called and asked to come in to test drive another tucson, he had had the car cleaned, waiting for me. i walked into the showroom and saw the mitsubishi outlander sport, in the color black, which i had told him i didn't want originally. loved the look, even the fact that it was black. took it for a test drive and bought it. loved the price also. it just happened to have everything i required and nothing i didn't want. chris contacted me several times since the purchase. even though this is the third car we have purchased there, this was my best experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and Helpful
We purchased a 2014 Chevy Impala from Carrie Carter. She helped us get a quality vehicle, and she was able to keep the price within our budget. She was able to complete the transaction in a quick and efficient manner. We had a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerry kuhlman
Sara Done an excellent job helping us out she treated us like family I am more than satisfied with the service. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great, friendly service!
My husband and I purchased our first new vehicle from Danny today. The process took awhile but Danny was helpful and kept us laughing. Thank you so much!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
We purchased a 2014 Dodge Journey from the Bob Brady Auto Mall. Our overall experience was great. Sarah Moody was our Sales rep and she was very patient, knowledgeable, honest, direct and provided overall great Customer Service. As a matter of fact, he enite Bob Brady team were great. Although we were there over 4 hours, we left happy. Bob Brady Auto mall is a legit facility that has great program to assist those who are reestablishing their credit. I would highly recommend. J&L Mayers (Chicago North suburbs)
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service/Friendly Service/ Tnasha
Myself and my husband James were treated with the up most courtesy and professional service.While we came in for a quality used car after receiving a flyer in mail,we were pleasantly surprised to find out we qualified for a new car. The deal we recieved was excellent. Much thanks to Tnasha and rest of the staff at Bob Brady. Thanks for alll your help. We will be sure to recommend Bob Brady in the future. Respectfully, Lisa and James Morrow
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They helped me buy my dream car!
I bought my dream car today from Danny. The buying process was stressful but he kept me laughing and calm. My husband and I have bought cars in the past and have never recieved such excellent service. We will definitely be back and will recommend him everytime someone compliments our new baby! Thanks for getting me in my dream car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hyundia Elentra 2015
My dealing with Alicia was very pleasant and good, always patient and telling me never to give up. I would recommend her to all of my friends who are looking for new cars to go Bob Brady and ask for her. Thank you for wonderful customer services, friendly and nice. Matter of fact my whole experience with the Bob Brady Staff was excellent. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
my new 2015
Everyone was wonderful there today they made us feel like family. They were very good with our children and understood them like they were there own kids. I also liked that they had a cafe in there too and you can order fresh food like even hamburgers. Carrie Carter was awesome as well very understanding with are income and really worked hard on making sure the jeep fit our budget. I would recommend everyone shop bob bradys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy and Satisfied
We bought a New Honda Odyssey from Joe and he was very professional and patient as we test drove numerous different vehicles for 5 hours. After falling in love with the Odyssey and working a deal we called it a night and returned the next morning. Once we agreed on a final deal Joe gave us a complete tour of the facilities, and introduced us to the service advisor, who was also very professional and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase