Reviews
Just Call the Customer Back!
Dennis the sales man is a very nice guy, very personable and makes you feel good about the whole experience when your there. I truly wanted to purchase my vehicle from them. The horrible part of the whole experience is after you leave no one ever calls you to update you on the process after they said I'll contact you, Will meet at 5:00 to finish the deal. Show up at 5:00 with family and no one knows anything. I guess that means the deal didn't happen??? What type of service is that?? Atleast give a customer an update instead of me stopping in and wasting my time. The sad part is a different dealership is working the exact deal for me now and the GM assures me it's done. xxx...to bad not all dealership get the GM'S involved to make deals happen.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great sales experience with Mr. Andrew Harper
I needed a vehicle in a hurry two days before New Year’s Eve last December and Andrew Harper helped me out! He was informative, patient and NOT pushy or high-pressure! This is the second vehicle I’ve purchased from Andrew and Tempe Dodge and I will be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review. We are very happy to hear that Andrew could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
Went to browse TCDJR looking for a Jeep.
I went to browse for a Jeep and found a Jeep I was looking. Angelina Guzman approached me and stayed with me until final purchase. She was kind and gave some suggestions and attentive to my all my questions. Brian Lozat from Allstate was able to find me a great Insurance rate, and changed my Insurer for both my new Jeep and Home Insurance. I had Liberty Mutual and they recently increased my Premium last month and I have have them for over 8 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Angelina and the rest of our team strive to make our customers feel happy and satisfied with their experience at our dealership. Know our working relationship will continue to be successful in years to come. Best regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
Perfect Experience for a First Time Car Buyer
I was really nervous about buying a car for the first time. I have heard everyone's horror stories and went in expecting the whole thing to be a hassle, but it wasn't at all. Doug was extremely helpful and patient with all my questions, and he wasn't pushy or aggressive as I had believe most dealerships were. He walked me through everything and explained the whole process in full detail. I literally have no complaints about this experience, and would highly recommend him for anyone buying a car. Go see Doug, he's awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sedona, we are truly grateful for this awesome review! We are thrilled that Doug was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
Comments on sale and service
I am extremely happy with my sale/purchase process. James Bradberry was amiable, knowledgeable and very helpful with out being pushy. I highly recommend him to anyone considering a new car. I went back for an after market installation and was pleased with that experience to, Andres, I hope I spelled his name right, was also very helpful listened to my needs/concerns and made what I wanted happen. So far, my experiences at this dealership have all been excellent. I'll keep going back for service and maintaince.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the excellent review! James and Andres are key components of our team here at Tempe Chrysler Dodge Jeep Ram, and they will be very happy to hear about your experience. Our team works very hard to ensure each of our customers is 100% satisfied with the sales and service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
Great atmosphere!
Andrew was very friendly, knowledgable, and a great asset to Tempe Dodge. I would recommend to anyone that is looking for a great deal. Nice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that Andrew could be so friendly and knowledgeable during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
Great Place
Our salesperson Andrew Caccia was awesome!! Andrew showed us two vehicle and was very knowledgeable. He answered our questions so we went with the Grand Cherokee. I would recommend this dealership. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron, we appreciate you taking time to leave us a great review! We are pleased to hear Andrew did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
First Jeep Purchase
First Jeep Purchase!! Love my new 2016 Jeep!! My salespeson Andrew Caccia was awesome!! He made my car buying experience great! This dealership has GREAT custome serivce!! Thank you Andrew!! Laurie Healy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andrew and our team were helpful during your visit and that you love your new 2016 Jeep. If you have any questions, please don't hesitate to reach out to us again. Regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
First Jeep purchase
Our Sales Person, Angelina Guzman, was such a pleasure to work with. Very informed, patient and genuinely eager to help her customers. 5 star rating!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jay, we are truly grateful for this awesome review! We are thrilled that Angelina was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Warm regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com
great buying experience
I came in to look at a used Nissan they had. Andrew met me and showed me the vehicle and was very knowledgeable. He answered all my questions and we worked out a great deal on the vehicle. I would recommend all my friends and family come here to buy their next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review, Jerod. We are very happy to hear that Andrew could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Warm regards, Mike Breyfogle - General Manager - mikeb@tempedodge.com