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Hyundai of Albany

(85 reviews)

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(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The people were friendly and went above and beyond

The people were friendly and went above and beyond compared to my experience with other dealerships. This was also during the stress of moving to a new building across town

The people were friendly and went above and beyond

The people were friendly and went above and beyond compared to my experience with other dealerships. This was also during the stress of moving to a new building across town

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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The dealership was helpful and honest providing great

The dealership was helpful and honest providing great customer service and helped me with the whole process.

The dealership was helpful and honest providing great

The dealership was helpful and honest providing great customer service and helped me with the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Albany.

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The team in Albany were friendly and easy to work with.

The team in Albany were friendly and easy to work with. Made the experience fun!

The team in Albany were friendly and easy to work with.

The team in Albany were friendly and easy to work with. Made the experience fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hyundai of Albany. Jake, Jon, and our team appreciate your business and hope to see you again soon!

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Had a great experience with ordering the car we wanted.

Had a great experience with ordering the car we wanted. The sales staff, managers and financial people were professional, courteous and very helpful. We are thoroughly enjoying our new Tucson. Thanks for all your help in making the process so easy

Had a great experience with ordering the car we wanted.

Had a great experience with ordering the car we wanted. The sales staff, managers and financial people were professional, courteous and very helpful. We are thoroughly enjoying our new Tucson. Thanks for all your help in making the process so easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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The best experience I have ever had when purchasing a

The best experience I have ever had when purchasing a vehicle. Westin was knowledgeable, personable and respectful from start to finish. Very strong team!

The best experience I have ever had when purchasing a

The best experience I have ever had when purchasing a vehicle. Westin was knowledgeable, personable and respectful from start to finish. Very strong team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Had a great experience with this dealership.

Had a great experience with this dealership. It was my first time buying through a dealer and they made it an easy and enjoyable process. We were treated with respect and never felt pressured

Had a great experience with this dealership.

Had a great experience with this dealership. It was my first time buying through a dealer and they made it an easy and enjoyable process. We were treated with respect and never felt pressured

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

EJ, Here at Hyundai of Albany, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Tyson, Brent, and Jariah, and it was a pleasure having you at the dealership. We appreciate your review!

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What a great team.

What a great team. So helpful, love my car ,and they made the process so painless. Highly recommend this dealer

What a great team.

What a great team. So helpful, love my car ,and they made the process so painless. Highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carolee, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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Respectful staff, straightforward, no pressure

Respectful staff, straightforward, no pressure experience. Took care of me and got me exactly what I wanted at a great price.

Respectful staff, straightforward, no pressure

Respectful staff, straightforward, no pressure experience. Took care of me and got me exactly what I wanted at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Angie, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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They were friendly, professional, and very helpful.

They were friendly, professional, and very helpful. They were willing to put in the extra effort to ensure we got the car we wanted at an excellent deal. Kyle was our salesman- he was fantastic! Anthony in finance was direct and explained things clearly. All together the team at Hyundai of Albany made this a no- stress process.

They were friendly, professional, and very helpful.

They were friendly, professional, and very helpful. They were willing to put in the extra effort to ensure we got the car we wanted at an excellent deal. Kyle was our salesman- he was fantastic! Anthony in finance was direct and explained things clearly. All together the team at Hyundai of Albany made this a no- stress process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Albany!

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I purchased my Hyundai new and albany Hyundai has

I purchased my Hyundai new and albany Hyundai has serviced since. My service visit yesterday was great the young man who checked me in I think his name is Jack. He kept me informed on every step during service. Very personable. I will use the facility for service and purchasing a new vehicle when I'm ready

I purchased my Hyundai new and albany Hyundai has

I purchased my Hyundai new and albany Hyundai has serviced since. My service visit yesterday was great the young man who checked me in I think his name is Jack. He kept me informed on every step during service. Very personable. I will use the facility for service and purchasing a new vehicle when I'm ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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