Skip to main content

Hyundai of Albany

(88 reviews)

Inventory

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Hyundai of Albany is, without a doubt, the best in the

Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, making everything move smoothly and efficiently. At no point did I feel pressured to purchase anything beyond what I needed. They not only offered me the best deals compared to surrounding dealerships but also provided significantly more for my trade-in. Their transparency and clear communication ensured I was informed at every step, making the entire process as seamless and stress-free as possible. Even when we brought our kids along, the team went above and beyond to make them feel comfortable, providing plenty of activities to keep them engaged while we handled the paperwork. Simply put, Hyundai of Albany sets the gold standard for the industry. They are the only dealership I trust, and time and time again, they have proven to be an outstanding group to work with.

Hyundai of Albany is, without a doubt, the best in the

Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, making everything move smoothly and efficiently. At no point did I feel pressured to purchase anything beyond what I needed. They not only offered me the best deals compared to surrounding dealerships but also provided significantly more for my trade-in. Their transparency and clear communication ensured I was informed at every step, making the entire process as seamless and stress-free as possible. Even when we brought our kids along, the team went above and beyond to make them feel comfortable, providing plenty of activities to keep them engaged while we handled the paperwork. Simply put, Hyundai of Albany sets the gold standard for the industry. They are the only dealership I trust, and time and time again, they have proven to be an outstanding group to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Show full review

Hyundai of Albany created a customer for life.

Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.

Hyundai of Albany created a customer for life.

Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Matt, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Show full review

Hyundai of Albany created a customer for life.

Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.

Hyundai of Albany created a customer for life.

Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Matt: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Albany are glad to have you as a customer.

Show full review

The people were friendly and went above and beyond

The people were friendly and went above and beyond compared to my experience with other dealerships. This was also during the stress of moving to a new building across town

The people were friendly and went above and beyond

The people were friendly and went above and beyond compared to my experience with other dealerships. This was also during the stress of moving to a new building across town

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Show full review

The dealership was helpful and honest providing great

The dealership was helpful and honest providing great customer service and helped me with the whole process.

The dealership was helpful and honest providing great

The dealership was helpful and honest providing great customer service and helped me with the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Albany.

Show full review

The team in Albany were friendly and easy to work with.

The team in Albany were friendly and easy to work with. Made the experience fun!

The team in Albany were friendly and easy to work with.

The team in Albany were friendly and easy to work with. Made the experience fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hyundai of Albany. Jake, Jon, and our team appreciate your business and hope to see you again soon!

Show full review

Had a great experience with ordering the car we wanted.

Had a great experience with ordering the car we wanted. The sales staff, managers and financial people were professional, courteous and very helpful. We are thoroughly enjoying our new Tucson. Thanks for all your help in making the process so easy

Had a great experience with ordering the car we wanted.

Had a great experience with ordering the car we wanted. The sales staff, managers and financial people were professional, courteous and very helpful. We are thoroughly enjoying our new Tucson. Thanks for all your help in making the process so easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Show full review

The best experience I have ever had when purchasing a

The best experience I have ever had when purchasing a vehicle. Westin was knowledgeable, personable and respectful from start to finish. Very strong team!

The best experience I have ever had when purchasing a

The best experience I have ever had when purchasing a vehicle. Westin was knowledgeable, personable and respectful from start to finish. Very strong team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Show full review

Had a great experience with this dealership.

Had a great experience with this dealership. It was my first time buying through a dealer and they made it an easy and enjoyable process. We were treated with respect and never felt pressured

Had a great experience with this dealership.

Had a great experience with this dealership. It was my first time buying through a dealer and they made it an easy and enjoyable process. We were treated with respect and never felt pressured

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

EJ, Here at Hyundai of Albany, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Tyson, Brent, and Jariah, and it was a pleasure having you at the dealership. We appreciate your review!

Show full review

What a great team.

What a great team. So helpful, love my car ,and they made the process so painless. Highly recommend this dealer

What a great team.

What a great team. So helpful, love my car ,and they made the process so painless. Highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carolee, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Show full review
See all 88 reviews