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Jim Click Hyundai Auto Mall

(383 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (877) 520-4492 (877) 520-4492
Used (877) 548-7811 (877) 548-7811
Service (888) 293-0530 (888) 293-0530

Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Click Hyundai Auto Mall from DealerRater.

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Exemplary Auto Dealership

The very best automobile dealership in Tucson. Our salesperson (Rob McNamee), financial consultant(Joel Lewis) and service advisor(Janelle) are the" crème de la crème". Hyundai is very luck to have such hardworking & talented employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vehicle comfort and performance.

Staff highly professional and thorough. Sales person, finance manager very knowledgeable. They worked with us in a manner that we understood terms of sales agreement and answered all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sonata

This is my third Sonata. I love this sedan. Hyundai is an extremely reliable car. I had my last one for 8 years. This new one has all the safety features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review of buying a Hyundai Sport

I went into this dealership about two weeks ago. I was helped by Akram and was treated with respect and dignity. As a result, I purchased a new Hyundai Sport I typically buy Hondas and/or Toyotas, but my brother recommended the Hyundai. I was also pleased to see that the Sales Manager, Leo helped with the sale as well. I feel he was interested in providing excellent customer service and went out of his way to help with my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dearketshp

The buying experience couldn’t have gone any better! Everyone was friendly, professional and efficient. I would definitely recommend this dealer to other people. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Salesman and Customer Service

I just went in to the dealership to get my 2008 Hyundai Santa Fe serviced and was approached by an extremely friendly salesman. We talked about my previous dealings with the dealership, and responded that I had bought 2 previous Santa Fe's from Jim Clicks. He took me for a test drive in both the Santa Fe and the Tucson which was great. We talked more and discussed the possibility of buying a new vehicle. I was hesitant, but talked more and decided that I would come back within the week, which I did and purchased my 2017 Santa Fe 2.0T Ultimate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Click Service

Did a good job in all areas. We have purchased many veheles from Jim Click over the last 26 years. Never had a problem in any area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Evans

I came back to Jim click auto for the purchase of a second car. I purchased from this particular dealership because of service. I like the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

unacceptable service

Service date 10-10-17 Brought in for 4 warranty issues. They had addressed the issues in prior visits. They were able to repair 2 of the issues but couldn’t repair the other 2. Very poor service. They didn’t follow through with what they promised. Very flippant attitude and made rude comments. And this was from the service manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unfriendly and poor service

Service date 9-20-17 Brought in for two warranty issues. First issue they had to order parts and the second they could not fix, again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.