Hyundai Eugene

I had sent to Bryan Baud my offer and he had accepted and sent me an email confirming the offer. However, the salesman, Taylor Mitchell, played games asking a "boss" if it could be accepted and finally said no, we will not honor the offer that Bryan had emailed to me. The "boss" even refused to talk to me face to face. A total dishonest dealership and I would not recommend them to anyone.

This dealership gave me an offer in writing and then reneged when I got there. The "boss" did not have the courage to talk to me.

We had a great experience at the Hyundai Eugene car dealership. Brett Lambert was honest and easy going and helped us find a great car. He listened to what we were looking for in a car, offered us a great deal and we became repeat customers! Tyler handled the paperwork with ease and we really appreciated the well explained transaction. Thank you!

It is sad that a customer has to go up to Salem to the Hyundai dealer there to get service. The Hyundai dealership in Eugene is not supportive of customers. They do not return phone call, they are extremely hard to get a hold of, they do not follow up after a sale ...personally. Rude on the phone when you do get them. Not the kind of dealership I personally want to deal with. Sad.

Had an excellent experience with Juan and the dealership overall. Absolutely recommend shopping here. Ask for Juan

Absolutely loved working with this sales team at their new facility! Big difference from a few years ago! Glad I gave them another shot! jim

I have been working with Landon Sales Dept on buying a new car & through the process he was a very , Knowledgeable, Professional & kept in contact with me through out the Sales Process. Thank you for having a Young Man that is motivated & wants to help the process of selling Cars… Enjoyed working with Landon Thank You, M. Johnson Lebanon , OR

Sneaky company who does the trick of offering a rate during negotiations, then can only offer a higher interest rate after you are in the room to sign paperwork. Absolutely not a company I will be working with in the future

This dealer will charge you $450 because they etched the VIN number on the frame for a so called "theft deterant". Even though you didn't want it or asked for it and it boldly states in the paperwork it is not required for purchase or lease of the vehicle, they will not remove the charge. They say it's on all their vehicles, so I say shop somewhere else unless you want to spend an extra $450 for nothing. It's the new money grabbing scheme for dealerships.

Take your vehicle to Sun Automotive in springfield. Unlike Sheppard who will overcharge, underperform, don't fix underlying issues- first they do $900 of unneccessary "repairs" that don't address the issue, poor customer service, really expensive diagnostic charge, etc