Reviews
GARY WAS WONDERFUL TO WORK WITH US TO GET EXACTLY WHAT WE...
GARY WAS WONDERFUL TO WORK WITH US TO GET EXACTLY WHAT WE NEEDED. HE STAYED LATER THAN HE WAS SCHEDULED AND CAME IN ON HIS DAY OFF TO FINISH THE DEAL. I COULD NOT HAVE BEEN HAPPIER!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So far everyone has been nice and really helped me get...
So far everyone has been nice and really helped me get the vehicle I wanted . I hope this type of service continues.They offer you coffe and water to enjoy while the manager works up the deal. Experience overall was grand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have bought several vehicles from Shelor online and we...
We have bought several vehicles from Shelor online and we got the same great service we have come to expect. All the associates we met when we went to pick up our truck were courteous and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin was a great salesman and I would definitely buy a...
Kevin was a great salesman and I would definitely buy a car from him in the future and recommend him to anyone interested in buying a Ford. He gave me a great deal on a great car and beat another dealership's offer without me ever telling him about that offer. He always made sure I was well taken care of and he was very thorough but did not call me a bunch of times while I was working out the details of getting the loan and deciding which car to buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Shelor Motor Mile was excellent! I was...
My experience with Shelor Motor Mile was excellent! I was a first time car buyer. The staff were all friendly, very informative and easy to work with, especially my salesman Gary Smith. He made car buying fun and exciting. My only issue was that my Ford Sync did not work which I fully understand is out of the dealership's control. They gave me a loaner and the service department was able to fix it within a day. It works great now! Keep up the GREAT work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Orion was extremely helpful in the purchase of my new car...
Orion was extremely helpful in the purchase of my new car from Shelor. He was able to do the majority of the paperwork prior to our arrival, which was very convenient with a toddler accompanying us! The transaction was smooth and they gave us the best price possible. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If you're in the markert for a used or new vehicle in and...
If you're in the markert for a used or new vehicle in and around Roanoke, Salem, or surrounding area it's worth the trip to the Shelor Motor Mile in Christiansburg. Seek out G. Durney for your best car purchasing experience ever. He is a breath of fresh air, and you typically don't expect to be treated like family from a car dealership salesman. I will be honest with you, my wife and I witnessed first hand what most dealerships would consider a horror story that the general public should not hear. However we did not feel that way at all in fact we felt 100% positive that our salesman (G.Durney) would do what it took to correct the issue. He made good on his word in less than 24 hrs. The next day my wife drove off the car lot in her new car smiling from ear to ear. If you can remember what honest traditional values were and know the importance of what a solid hand shake means, then you should seek out the personal assistance with your next car buying experience from G. Durney. He knows what it means to purchase the second most expensive purchase in your life. Do yourself or your loved one a favor and make the trip to Shelor, ask for Mr. Durney, you may regret it if you don't. Sincerely, Mr. and Ms. Robinson (Roanoke, Va.)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When i pulled in at Shelor I was meet by Jerry Odell....
When i pulled in at Shelor I was meet by Jerry Odell. Jerry worked with me diligently to find what i wanted in a truck. he had it shiped in, and keeped me informed when it would be there. Jerry was friendly at all tills and very helpfully to show me how to work alot of the stuff on the truck like the sync. Jerry also workewd with me on the Price to help me get the best deal that was right for me! Thank You Jerry and Thank You shelor motor mile! Craig Powers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very quick and efficient. The transaction was smooth and...
Very quick and efficient. The transaction was smooth and all associates in each department...finance, sales, etc...was all very knowledgable and curteous. I would highly recomment this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman, Sean McKnight, was great. He answered all...
Our salesman, Sean McKnight, was great. He answered all of our questions and was very informative. Morris also was wonderful. I had been to another dealership but was not impressed at all. I will definetly recommend Shelor's to anyone I know looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car