Reviews
Awesome from start to finish
They found the exact truck I was looking for. The experience was great Jason’s and Andrew in sales, Gwen and DJ in service and Ghassan in finance. This was a great team that went above and beyond to make sure everything wat perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a vehicle and follow up experience
My experience at Performance Ford Lincoln Bountiful was excellent. I am the type to be suspicious of salespeople of any kind, but Anthony was very friendly, helpful, and honest! He worked with me on my car options and gave me a great deal on my "new" truck. We were still finishing up after closing hours and I did not feel rushed at all!! Extremely great buying experience and I am happy with my purchase! Natalie is excellent at customer service, follow up and problem resolution skills. Something that you would only expect and experience from the knowledgeable managers that know how to work with any type of customers. She was efficient on any inquiry that I had and her overall help was something that made the dealership stand out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great!
We weren’t sure we wanted to buy today, but it was made easy enough and your discount was fair enough that we decided to go for it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Janny! We appreciate you taking the time to leave Gage and Robert such a great review. We value your business!
Love the new truck F150!
Performance Ford came through on everything and delivered an incredible vehicle. I love my new Ford F150! Thank you to the many people involved to make it happen! My sales person Kavan, managers Jason and Joe, and Natalie! You guys are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear your experience was so wonderful! Thank you for your business, we appreciate you!
Liars and scammers
I bought a truck from here and have regretted it since I drove off the lot. I was sold an extended warranty saying it covered everything. I have now spent over $3000 this YEAR on repairs for this truck (about the same as the cost of the warranty). All things I thought would be covered by the warranty. I was sold on this being a very clean truck and that it had been looked over before they sold it. The service drive is very hit or miss. Sometimes you get good people and other times you get service people who forget to finish stuff so your check engine light comes on within minutes of leaving the service bay. This has been very disappointing how poorly I have been treated by the whole organization.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to see a low rating. We apologize and would like to know more about your situation. Our Customer Relations Manager Natalie Lowe would like to speak with you personally on this matter. Please give her a call at 801-292-4433.
New Used Vehicle purchase
I recently purchased a low mileage vehicle from Gage. I was treated as if I was a long time returning customer. I purchased the vehicle online and Gage made the overall experience a breeze Thank you Gage and Performance Ford. PS. I enjoyed my visit to the SLC area, that I am considering re-location. Louie
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear your experience with us and Gage was wonderful. We appreciate your business!
Good price and great service on a nice used F150
Performance Ford had the vehicle with the options I wanted at a very fair price. Gage was great to work with and was willing to take care of most everything via text which was super convenient. Ghassan in the finance office was super top-notch as well. Overall a good experience, especially for a large dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the stellar review! We truly value your business. It is fantastic to hear that Gage and Ghassan gave you a great experience!
Great Dealsership!
My experience at performance ford was amazing! Gage treated me very well and he was very professional. I would highly recommended to work with Gage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear Gage took great care of you! We appreciate your business. Thank you for taking your time to leave us a review!
Bought my car
Gage was a good sales rep... not in your face. I appreciated that. Facility was clean and welcoming. The closer person wad not who i would trust.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We greatly value your business! Thank you for taking the time to leave us a great review!
Great
He was so great to work with to get my car. He went over and beyond for me to get the perfect car. I will for sure go to him in the future to get my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear your experience with us and Gage was awesome! Thank you for your business! We appreciate you taking the time to leave us a fantastic review!