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Dan Cummins Chevrolet Buick of Georgetown

(201 reviews)

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dan Cummins Chevrolet Buick of Georgetown from DealerRater.

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It was a great experience I felt very welcome and very

It was a great experience I felt very welcome and very taken care of would recommend to absolutely anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this review! We are so glad to hear that you had a great experience with us at Dan Cummins, and we truly appreciate your recommendation. Have a wonderful day!

As always we got great service from Jorge & Stan .

As always we got great service from Jorge & Stan . They done a wonderful job making us feel like family . We truly enjoyed the experience..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star rating, Arlina! We are thrilled that you loved your experience with Jorge and Stan, and we will pass along your kind words. We look forward to serving you again in the future!

The sales guy was good, but sales people are just pawns

The sales guy was good, but sales people are just pawns and have to play the back n forth xx game. The sales manager tried xxxxing us on the interest rate. I have an impeccable credit score as does my spouse. We have a very high combined yearly earnings with zero debt. We should very easily have received the best interest rate possible. Instead, they tried pulling a 12.49 rate on us. First off, they don’t like divulging the rate to begin with. They just want to show you monthly payments. They also repeatedly said they deal with 70 financial institutions to get the very best rates. When we questioned it, the sales manager said it was a 8.something rate. That’s not true because numbers don’t lie. Sales managers lie. We were then given a 4.49 rate. We should have gotten that from the beginning. When all finalized and that took hours, they were supposed to clean the truck. I called and was told they had just finished cleaning it up and I could pick it up. It was not cleaned. I got home to find that a floor board mat was missing. No one went over the controls and ins and outs of the vehicle with us. Also, in those hours we sat til the sale was complete Christian music played the entire time. That did not fit the xxxxing we got. Not very Jesus like. So, I would strongly NOT recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. While we weren’t able to reach the resolution you were looking for, we appreciate the opportunity to address your concerns. If you have any further questions, please contact our General Sales Manager, Trey Congleton at 502-863-3727, Ext. 2375. Have a great day!

The best variety of makes and models!

The best variety of makes and models! Nikki was awesome! The best salesperson anyone could ask for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this lovely review! We are delighted that you had a great experience with Nikki, and we will pass along your kind words. Have a wonderful day!

Great dealership probably the best I have ever dealt with

Great dealership probably the best I have ever dealt with never been to a dealership like this!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this review! We are thrilled to hear that you had an excellent experience with us at Dan Cummins. We truly appreciate your support. Have a lovely day!

The dealership is clean and the staff were very helpful.

The dealership is clean and the staff were very helpful. The snack area is a big plus. My son enjoyed the desk in that area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this lovely review! We are glad to hear you had a great experience with us at Dan Cummins, and that you found our dealership to be accommodating. Have a great day!

Good people.

Good people. Not any pressure. They will however lay the charges for extras if you aren’t watching real close. Good clean vehicles. Fast service if you don’t haggle. All that said I think it’s worth the trip there to get what you want. Top notch dealership for good clean used vehicles for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this review! We are glad to hear you had a great experience with Dan Cummins, and that you found our dealership worth the drive. Have a lovely day!

Great people!

Great people! Very helpful. Ask for Nikki Adams. Easy to talk with, understood our concerns, answered our questions. This dealership was a lot different than other dealerships we visited. Give them a try!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this lovely review! We truly appreciate your recommendation, as well as your kind words for Nikki. Have a great day!

Good dealership to go to for a new or used vehicle.

Good dealership to go to for a new or used vehicle. Friendly staff and good sales people they are good to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are glad to hear you had a great experience with us at Dan Cummins. Have a lovely day!

Salespeople are excellent and provide great service and

Salespeople are excellent and provide great service and attention to detail. Would highly recommend to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this 5-star rating, Rob! We greatly appreciate your recommendation. Have a great day!