Reviews
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Always a great experience at Tom Ahl. This is our 5th vehicle we have purchased from them. I highly recommend Chris Miller as a salesman. He’s amazing to work with and will never pressure you into a purchase. He works in the Tom Ahl Hyundai building and can sell you any car on Tom Ahl’s lot, doesn’t have to be a Hyundai!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible
Told my car was ready went over to pick it up and waited 3hours for it. Service and body shop are trash. Would not recommend at all. Found out after purchased car there was major work done that was I not made aware of
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so sorry about that, Nic. Our General Manager, Vince Downing, has been made aware of this and would like to speak with you if you can call him at 419-230-8705.
Oil change.
Bought my 2021 Elantra almost a year ago. Went for my second oil change and made the appointment online. Was pretty quick, but the first oil change I didn't have to pay anything because I was told free oil changes for life. But this time I paid almost $70. The guys in there weren't the best to deal with. I stood around for 5 minutes when I dropped off and picked up before someone even said anything. Love the dealership, but will probably do my oil changes elsewhere.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so sorry about this, Tori. We do not offer free oil changes for life unless it is something the manufacturer may do on a lease. Also, our apologies about the greetings. We appreciate you leaving this review so we can refocus and do better. To clear anything up, our General Manager Vince Downing will be reaching out to you. You're more than welcome to give him a call and discuss anything as well at 419-230-8705. Thanks again, Tori, and we hope we can better assist you in the future.
Oil change
Oil change. I bought my Hyundai here so that's where I go for maintenance. Good price and thorough careful work. Took 2 hours and 15 minutes though. Guess they are shorthanded
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback about your service visit. You could always call ahead of time to see how many vehicles are in line for an oil change and that would save some time :)
Oil change
The service was quick, efficient and reasonably priced. The waiting area was comfortable, clean and roomy. My cars seat position and radio station were not tampered with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad you had a wonderful experience, Virginia! We look forward to seeing you next time!
Dependable Service
Ahl dealership personnel are very friendly and professional. The service dept seems very knowledgeable about the vehicles. They communicate Issues regarding price and repairs in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback about your service visit!
Stranded in Lima
My car broke down at 3am. Got towed to Tom Ahl. They got me in that morning and had the problem figured out by 11am. I was treated very well. I would definitely recommend this dealership for your service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad we could help get you back on the road, Jeff! We are here if there's anything else you need.
Our new van!!
Just purchased our 2nd vehicle through Ryan Bowersock and we couldnt have asked for a better salesman!! Recommend 10/10!!!!! Thank you again ryan for your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and recommendation! We hope you enjoy your new van.
New Van
we got the exact van we needed for our needs and Ryan was very helpful from beginning to end. I would recommend Ryan and Tom Ahls to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you found the perfect van for your family, Kim!
Easy transaction and super salesman
Dave Woolf is so easy to work with and addresses every concern. This was one of the easiest transactions I've ever had. I'm so pleased with the truck we purchased from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the stellar review, Kerri! We are so glad you chose us for a place to purchase your truck. Our team will be there for you throughout the course of your ownership journey!