Reviews
Write a reviewBy Kenneth,Clarinda, Iowa Dakin
By Kenneth,Clarinda, Iowa Dakin was my Salesman,very Friendly,Knowledgeable, Helpful,and Easy to Work with! THANKS DAKIN and SHORE MOTOR CO., HIGHLY RECOMMENDED !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Get you in quick, to cause more repairs ($ circle)
Marked up a $78 part to over $300+. More concerned about looks of vehicles than safety and correctly repairing vehicle and bills wait time into labor to drive charges up even more a simple 30min-60 by the book repair billed out for over 3 hrs of labor and no called or warning ahead before adding part to make our vehicle look better instead of even road testing the repair therefore lead to us receiving our truck back in not only an unsafe vehicle but create more issues of having to buy parts that should have been included in the repair and having to go behind the shop to fix it because no shop around would correct issue after learning their repair was responsible for rigging the repair in the first place. Owner stated he would have a talk with shop manager who insisted on lieing about repair and efforts of locating parts he charged for that werent even used doing repairs but didn't fix overcharges or corrections. Will update as still awaiting solutions days after owner stated he would call me back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Experience, Almost 5 Star
Friendly no pressure sales men; great vehicles; great deal on our trade in & price of newer car;great location. In the past all concerns were promptly addressed and solved.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
prompt service but deplorable looking shop persona
promptness ! You need to work on your shop personal - dirty, unkept, sloppy. Shore motors is better than this. Show some respect for your customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Big City Deals with small town service/approach
All of the staff worked through the process with me step by step. Their commitment to their clients is awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Quick and easy to get the car I wanted. Very helpful salesman, the forth vehicle we have purchased through Shore.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Respectful
Every time I go there they treat me with respect and kindness. They work very hard to make sure that I am happy and satisfied with my purchase. They do not try to pressure me into something I don't want. Great bunch of people. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service, friendly and knowledgeable staff,
It was very straight forward quick and good service ! The deal start to finish was fast and fun enjoyed the staff very friendly and helpful and they know there stuff!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
My jeep broke on a saturday afternoon. I was in a loaner vehicle before afternoon was up. Josh went above and beyond. Service was quick had jeeo back by 1 monday great experience. Thank u
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I was able to schedule my service visit exactly when I wanted in order to attend another appointment while they serviced my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase