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Kocourek Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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D Todd

My Kocourek representative, DJ Satterfield, was as good or better than I've ever had. And, I've bought a lot ( too many, I imagine) of new cars, starting in 1968. Sometimes, the experience was awkward or frustrating. Mr. Satterfield made everything run like the proverbial well-oiled machine. I am surprised he doesn't own three of his own dealerships by now. He should. Respectfully, Doug Todd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy buy!

Easy process with a knowledgeable, no pressure salesman, Dustin Perry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Pleased

My wife and I just purchased a Kia Sorento and were very pleased with the experience. Our sales person Dustin was friendly and extremely helpful. He was a pleasure to do business with, and I would highly recommend him to anyone. Overall the buying experience was very, very good, I would have rated it "excellent" except that it did take a long time. We are very pleased with the deal we received and pleased with how we were treated by everyone at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Kia Sorento

I recently purchased a 2017 Kia Sorento and had a great experience from Kocourek. I worked with both Dustin Perry and Tom Thorson. They were both kind, patient, knowledgeable and thorough. Would recommend to family and friends and have alreay. And if I was in the market to buy another vehicle someday, I'd definitely start looking there. Thank you both for all of the time you took explaining multiple different options to make my purchase possible! Love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT DEAL

HAVE PURCHASED A NUMBER OF CARS OVER THEPAST FEW YEARS FOR MYSELF AND FAMILY MEMBERS EACH TIME HAS BEEN A JOY AND HASSEL FREE!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality Service

Brought my 2012 Optima in for a factory recall service on 4-25-17. Excellent customer service in the Service Dept. waiting area is large and comfortable offering numerous amenities while vehicle is serviced. Service manager fully explains all work done in lay-man terms. While vehicle was in for a warranty item, the Service Department also performed a 29 point safety check at no cost. Nice added feature.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New 2017 KIA

Gerald and DG did use right. We purchased a new KAI sorento the day after our visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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SavvyShopper

My salesperson, Kyle, and business manager, Lance, were very helpful in my decision to go with a Kia Sorento. They spent a lot of time with me and went over everything very thoroughly. Everyone I interacted with at this dealership was very courteous and professional. Since I've only had my new car for two weeks, I haven't needed service yet but anticipate that it will be a positive experience. Kocourek has a good reputation as a car dealership, and they seem to care about customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SavvyShopper

Overall, quite happy with the assistance of dealership in buying my new car. Sales person spent a lot of time with us explaining all aspects of the sales process andpricinbg. Also included the business manager who provided information on leasing, which I had not previously considered. So far, am very pleased with my new Kia vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car buyer

Freindly staff. Lots of autos to choose from. Nice comfortable facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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