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Coast Mazda Port Richey

(602 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (855) 557-4491 (855) 557-4491
Used (727) 478-1767 (727) 478-1767
Service (727) 472-7826 (727) 472-7826

Reviews

(602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coast Mazda Port Richey from DealerRater.

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Wonderful experience.

Wonderful experience. This is knowledgeable professional and cohesive team. I appreciated the personal interaction with new car manager Jason, and his willingness to work with me. Thank you also to Josh, Nicholas, Maritza and Sandy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team strives to provide exceptional service to all of our customers. We appreciate you choosing Coast Mazda and hope you enjoy your new vehicle.

Had choices of my preferred cx-30 Things moved with my

Had choices of my preferred cx-30 Things moved with my payoff trade in 10 days Salesperson Scott Clark was helpful And accounting department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We are glad you had a great experience. Thank you for choosing us!

Dylan and Nicolas were awesome.

Dylan and Nicolas were awesome. Cannot speak highly enough about them. Made everything easy and smooth.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Joseph. We are thrilled that you had an awesome experience with Dylan and Nicolas. We appreciate you.

Very knowledgeable.

Very knowledgeable. Thank you to my salesman Darrin! Very professional, not pushy, everyone is just really great. Excellent experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Darrin was great to work with and that you had an excellent experience at Coast Mazda. Thank you for choosing us.

Chris was great help.

Chris was great help. Answered all my questions and went above and beyond. When he wasn't there the woman that works with him did excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review. We're thrilled to hear that Chris in our service department went above and beyond. We look forward to working with you again in the future.

Attentive .

Attentive .kind and very helpful workers are respectful . It makes it very easy to service my vehicle

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We are glad you had a great experience at Coast Mazda. We look forward to serving you again in the future.

Great service nice people very clean environment courtesy

Great service nice people very clean environment courtesy good attitude very polite best service great environment

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We are thrilled to hear that you had a great service experience. We appreciate you.

Very professional and very friendly.

Very professional and very friendly. Did everything possible to make us happy. I would definitely recommend them

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you received exceptional service. We value your recommendation and look forward to working with you again in the future.

Bill with service department is why I’ll never buy from

Bill with service department is why I’ll never buy from them again. Told me that my brand new gmc has a tolerance level where there allowed to make noise. It’s at there discretion on what’s an acceptable amount of noise coming from brand new trucks. Told me that I might have to live with it. Then after arguing for 20 mins he then decided to look at the truck Come to find out leaf spring are bad on a brand new truck less than 2000 miles. This man made me shake other trucks to prove to him mine had a noise. Then blamed the noise on a cup and strap in the bed of the truck. Did everything he could to try and pass the buck and not fix the issue. Made me feel like I was lying to them trying to get one over on them. When I asked should new trucks make this noise his response was I don’t make the trucks. I would highly recommend purchasing your vehicle from someone that has better customer service. And just because you’ve been doing it for 20 years doesn’t mean your any good Bill.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear you had an unpleasant experience with our service department. We strive to provide excellent service to all of our customers. If you are willing, please email customerservicemazda@coastbgm.com so we can work with you directly. Thank you.

My Mazda 3 was serviced to my satisfaction and I was

My Mazda 3 was serviced to my satisfaction and I was shown what other services were needed before I could have problems down the road, no pun intended.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are glad to hear you had a pleasant experience and look forward to serving you again in the future.