Meet Kasten Farmer

Very friendly and goes beyond measure to get you in a car that is just right for you.

I had a wonderful experience and I would buy here again. Start to finish was first class.

Its getting so hard and dreadful to buy a car anymore if you are really trying to find the best price. The games so many dealers play is exhausting and insulting sending you a price, so inflated with hidden trick fees and add ons. I had begun my process by sending requests for best out the door price from about 10 or 12 different dealers when I decided to purchase my new Honda civic. Shottenkirk Honda immediately stood out of the pack. As soon as they knew what I wanted and details about my trade they promptly came with a clear and transparent offer. While it did include some extras I was not interested in they offered me a really fair offer for my trade. After a quick counter they came back with an offer I couldn't refuse. I was so happy I no longer needed to play the sales games with the other dealers anymore. Bottom line is this dealership is run right and it shows. KASTEN and AUSTIN were fantastic. Coming from a car guy who had purchased more cars than I should admit, ive been through this process probably 20 or more times in dealers all over the country. This was honestly one of the quickest, smoothest, pain free car buying experiences ive ever had. The vibe in dealing with the people here reminded me of the good ol days where there was genuine sincerity and transparency in the hand shake. The kind if deal where everything just falls into place like it was meant to be. Thank you shottenkirk Honda, Kasten, and Austin. Yall are a class act. I look forward to referring everyone I know to your store and hope to buy another vehicle from yall in the future!

Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities

I’m always hesitant to walk into a dealership because I never like the pushy tactics at most dealerships. Kasten, our salesperson, never once pressured me in the decision process and asked all the right questions. He found what I was looking for, and Jesse the Sales Manager, knocked it out of the park with deals and concessions to make it a good purchase and experience for us. Thanks, Kasten and Jesse!

I didn’t understand anything they were doing everything back and forth between 4 to 5 different people, I was never asked to be waited on when I entered the showroom, so I left and came back a second time, the salesperson was a black girl, very nice but not knowledgeable as though it was her first customer, she was very polite but she was trying to show me a vehicle on a lap top to no success so she kept going from office to office trying to get a vehicle on a computer. I was in the dealership for 4 hours, I am 71 year old widow, due to have. Spinal Fusion surgery, I was mentally exhausted from all the stress and confusion of all the different employees waiting on me. I came in to get a fair trade on my 2023 Honda Accord Touri g Hybrid, I had the Title which meant my vehicle was paid for. I left borrowing $23,000 that should verify that I was not given an honest trade There were things added to the deal that were in no way needed and I was paying for them. No salesperson went out to the HondaCR-V 2026 I had traded for came outside and opened the doors and explained how any of the equipment was operated I left the dealership got a few miles away and got into a severe thunderstorm, on Hwy in Decatur,AL raining so hard I couldn’t see the lines , in heavy traffic I had no idea how to turn on the defroster or the wipes on the rear windshield from hwy I entered I65 toward Huntsville with road construction underway, I felt like I was not in control of the car because I had not been informed of any operations. I had calmed down from the confusion at the dealership and looking baoat the sales contract realized I had been charged for service contracts that were not necessary. I returned to the dealership and asked for my car back and cancel the sale, I was told that was not an option and my car had already been sold, the sales manager removed $6,500 from my sales agreement I was told those were the only options available for removal So I was charged for things that were unnecessary. I called the Sales Manager and he told me to do whatever I felt necessary and hung up the phone! Sad when making a sale is taking advantage of individuals, they’re only interested in making their self earn money and a feather in their cap at the buyers expense!

They were super easy to work with, respected my wishes for no add-ons in finance and had us in the car we wanted in no time. Honestly, the best dealership experience I’ve had by a long shot.

Ethan Hamilton in the service department does a great job. Please recognize him for his customer service and as an outstanding employee.

Logan was a great help in picking out our Honda. He was courteous and professional.

Excellent service, second purchase here and had a good overall experience. I would recommend to others