Reviews
Courteous and knowledgale service advisor.
Courteous and knowledgale service advisor. Answered all questions in an understanding manner. Facility was clean and well stocked with refreshments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!
I had an overall good experience Riley was nice and
I had an overall good experience Riley was nice and helpful and I like my new car
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
SUE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!
I had an overall good experience getting my Honda civic
I had an overall good experience getting my Honda civic serviced at Shottenkirk Honda in Decatur
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
STEPHANIE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Everyone was great to work with and made the process
Everyone was great to work with and made the process easy. Really appreciate them and everything they did!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!
I love this place.
I love this place. Everyone was so polite and welcoming. They were constantly asking if we needed anything and were willing to help in anyway that they could. If I’m ever in the market for a new Honda, this is where I’m going.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!
My tech was very informative and helped me pick the right
My tech was very informative and helped me pick the right options for my scheduled maintenance.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BRYAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
My salesperson Raleigh Mcculon was so great and kept me
My salesperson Raleigh Mcculon was so great and kept me comfortable through the entire process.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!
The GM, Mason, was extremely helpful and scheduled my
The GM, Mason, was extremely helpful and scheduled my appointment. This is a nice representation of the company. He is involved and truly cares about customer experiences. Raleigh, our sales girl, is so knowledgeable, friendly, and very thorough. I chose her because of the reviews and she exceeded my expectations. Truly a genuine person and there to help you. Everyone made me feel welcomed and was not pushy like other dealers around. Everyone asked to help me, asked if I was happy with the vehicle even when they were not my salesman. They went above and beyond and I highly recommend Raleigh and thr dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!
Ethan explained everything to me and had the car ready to
Ethan explained everything to me and had the car ready to go in the promised time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Had to use Honda assistance for dead battery on
Had to use Honda assistance for dead battery on 2023hybrid. Excellent service and got new battery in 5 hours total!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LIZZE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!