Reviews
Nancy Barron was kind, efficient, and helpful to us in
Nancy Barron was kind, efficient, and helpful to us in purchasing our car. We highly recommend seeing her if you are looking to purchase a car. Gary and Jane Miller.
Nancy Barron was kind, efficient, and helpful to us in
Nancy Barron was kind, efficient, and helpful to us in purchasing our car. We highly recommend seeing her if you are looking to purchase a car. Gary and Jane Miller.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
I purchased a new vehicle from this dealership and by far
I purchased a new vehicle from this dealership and by far it was the easiest best car buying experience I have ever had. Brandon Bullard was great and very knowledgeable. But by far the best quality was that he listened to me. I already knew what I was looking for and my price range and he just made it easy!!
I purchased a new vehicle from this dealership and by far
I purchased a new vehicle from this dealership and by far it was the easiest best car buying experience I have ever had. Brandon Bullard was great and very knowledgeable. But by far the best quality was that he listened to me. I already knew what I was looking for and my price range and he just made it easy!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I just purchased my second Vehicle from this dealership
I just purchased my second Vehicle from this dealership in 3 years. The overall customer service from both the sales team and the service department is exceptional. However, Scott Wilder is perfect in advising the customer in making the best choice for them when purchasing a new car. He is extremely knowledgeable, patient and helpful without being 'pushy' at all. I appreciate his passion for his job and his goal to make his customer 100% satisfied with their purchase. I am 100% satisfied! THANK YOU SCOTT WILDER!!!
I just purchased my second Vehicle from this dealership
I just purchased my second Vehicle from this dealership in 3 years. The overall customer service from both the sales team and the service department is exceptional. However, Scott Wilder is perfect in advising the customer in making the best choice for them when purchasing a new car. He is extremely knowledgeable, patient and helpful without being 'pushy' at all. I appreciate his passion for his job and his goal to make his customer 100% satisfied with their purchase. I am 100% satisfied! THANK YOU SCOTT WILDER!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sawyer did a great job matching our needs.
Sawyer did a great job matching our needs. We bought a 2024 Santa Fe. We would recommend to anyone.
Sawyer did a great job matching our needs.
Sawyer did a great job matching our needs. We bought a 2024 Santa Fe. We would recommend to anyone.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I give Genesis of Auburn 5 stars because of their
I give Genesis of Auburn 5 stars because of their personnel - courteous, honest, sincere and knowledgeable. Most important, they understood that I just could not ethically pay their $900 "documentation" fee (which is no more than price gouging), and found a way around that. Ownership needs to understand that this fee stands in the way of their reputation and is not worth it in the long run. I complained about this with a different dealership and have received over 5,000 "LIKES" so far - it is really a win-win if you GET RID of this fee!
I give Genesis of Auburn 5 stars because of their
I give Genesis of Auburn 5 stars because of their personnel - courteous, honest, sincere and knowledgeable. Most important, they understood that I just could not ethically pay their $900 "documentation" fee (which is no more than price gouging), and found a way around that. Ownership needs to understand that this fee stands in the way of their reputation and is not worth it in the long run. I complained about this with a different dealership and have received over 5,000 "LIKES" so far - it is really a win-win if you GET RID of this fee!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Hyundai of Auburn! Please let us know if we can be of any more assistance.
Received a deal from Jon, and then received an even
Received a deal from Jon, and then received an even better one after! Jon, I appreciate you more than you’ll ever know. Loved working with Brandon Bullard. I’m very appreciative of his willingness to discuss the wants on the customer’s behalf!
Received a deal from Jon, and then received an even
Received a deal from Jon, and then received an even better one after! Jon, I appreciate you more than you’ll ever know. Loved working with Brandon Bullard. I’m very appreciative of his willingness to discuss the wants on the customer’s behalf!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Had a great experience with Sawyer after Lashawndra
Had a great experience with Sawyer after Lashawndra booked the appt. Awesome staff that seemed to really enjoy working together.
Had a great experience with Sawyer after Lashawndra
Had a great experience with Sawyer after Lashawndra booked the appt. Awesome staff that seemed to really enjoy working together.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Auburn!
Good experience, no games, in and out in a couple hours,.
Good experience, no games, in and out in a couple hours,. AJ was a great salesman!
Good experience, no games, in and out in a couple hours,.
Good experience, no games, in and out in a couple hours,. AJ was a great salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Had a great experience dealing with Nancy and everyone
Had a great experience dealing with Nancy and everyone that helped. Will shop with them again
Had a great experience dealing with Nancy and everyone
Had a great experience dealing with Nancy and everyone that helped. Will shop with them again
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Hyundai of Auburn. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Nancy's product knowledge and sharp mind make her good at
Nancy's product knowledge and sharp mind make her good at helping clients get what they want. I could hear the wheels churning in her mind as she worked with the finance department for us. She doesn't stop caring for her customers. She will cheerfully help set up the features of the car with the client. I'd also like to mention how nice it was for Scott Wilder to greet us when we came into the dealership. He and our sons were in school together but i would not have recognized him now. We told him we just stopped by to see what might be on the used car lot but our agent Nancy was working with another couple. We chatted a few minutes with Scott. When we realized Nancy was going to be tied up longer than we expected, we decided to go out and start looking at the cars. As we passed Scott he suggested we look at the Tucson. When we found a car of interest we asked him what would be a ball-park figure of it's cost. He was very pleasant and told us more about the car's features and when he gave us the price range, I said "sold". He knew we were waiting for Nancy and yet he took time to help us. That's a Team Player going beyond!
Nancy's product knowledge and sharp mind make her good at
Nancy's product knowledge and sharp mind make her good at helping clients get what they want. I could hear the wheels churning in her mind as she worked with the finance department for us. She doesn't stop caring for her customers. She will cheerfully help set up the features of the car with the client. I'd also like to mention how nice it was for Scott Wilder to greet us when we came into the dealership. He and our sons were in school together but i would not have recognized him now. We told him we just stopped by to see what might be on the used car lot but our agent Nancy was working with another couple. We chatted a few minutes with Scott. When we realized Nancy was going to be tied up longer than we expected, we decided to go out and start looking at the cars. As we passed Scott he suggested we look at the Tucson. When we found a car of interest we asked him what would be a ball-park figure of it's cost. He was very pleasant and told us more about the car's features and when he gave us the price range, I said "sold". He knew we were waiting for Nancy and yet he took time to help us. That's a Team Player going beyond!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that Scott and Nancy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.