Reviews
Write a review4 stars
After the online experience I had which was questionable, I spoke to a representative by phone is set up the exact vehicle I wanted to see and I gave him the time I would have arrived. When I came to Bales he reduced himself and had me off to a different salesperson and I was fine with that. So I forget her name she was professional Pleasant friendly and answered all my questions.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
buying a new car.
Jeff McAdams did an excellent job. It's hard to express how much we appreciate the service you gave us. you were with us every step of the process explaining everything to us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My HYUNDAI!!!!!!
What a great experience at Bales. Salesmen were down to earth, laid back and professional. This is the first time I bought my own car. They made the purchase so easy. I love my Hyundai!!!!!!!!😁
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bales got us the best price for the vehicle we wanted
Bales got within $100 of the price we wanted. We negotiated over the phone to come to an agreement on price, so all paperwork was done when we got there. They were professional and pleasant and we have no regrets at all about buying from them. They will be the first place I check with in the future for a new or used car. I never felt like anyone there was trying to pull the wool over my eyes or lie to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Buying Experience
The Bales Team was the best we've ever worked with while purchasing a car. Starting with our salesperson Terry Harper, the Sales manager, and the rest of the team everything went smoothly. They were all professional, humorous, and a joy to be around. No big pressure here, we loved our experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car shopping experience
We shopped around and Bales Hyundai had the best price and had a low-key, no pressure car buying environment. I would definitely recommend Bales Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car
Our first new car everyone was treating us nice told us about two different types of Hyundai we were interested in drove both even though it was really cold it didn't bother them they were so nice and helpful thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Experience
Our experience at Bales was excellent! The staff was friendly and quite helpful.The finance manager explained everything in detail. The gentleman set up our Bluetooth very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Service
Bough a new 2017 Tuscon. Dealer was very friendly, knowledgeable, and made the experience easy and stress free. I highly recommend Bales to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place
My sales person was great never pushy stayed in touch with me like he wanted my business and had a very honest approach excellent job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car