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Clay Cooley Hyundai of Rockwall

(1,492 reviews)
Visit Clay Cooley Hyundai of Rockwall
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed

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New (972) 632-1679 (972) 632-1679
Used (972) 632-2950 (972) 632-2950
Service (972) 632-4027 (972) 632-4027

Inventory

See all 279 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2024.
Clay Cooley Hyundai of Rockwall is just another example of how Clay Cooley is committed to offering you the best experience when either buying, selling or servicing your vehicle. It’s simple, we pride ourselves on treating every one of our customers like family. Our goal is to provide the most value to everyone and making your process easy and transparent. Every new or used car that we sell comes with our Clay Cooley Family Guarantee at no charge, which includes a 3-Day Money Back Guarantee and 7-Day Vehicle Exchange, along without 12 months of warranty coverage for a variety of items as shown below.
Clay Cooley Hyundai of Rockwall is just another example of how Clay Cooley is committed to offering you the ..

Service center

Phone number (972) 632-4027

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Hyundai of Rockwall from DealerRater.

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The dealership was great.

The dealership was great. Mario, Elias, and Vincent were honest, practiced integrity...and ultimately have our business and future business. This was directly after dealing with dishonest dealership run by Berkshire Hathaway Automotive.

The dealership was great.

The dealership was great. Mario, Elias, and Vincent were honest, practiced integrity...and ultimately have our business and future business. This was directly after dealing with dishonest dealership run by Berkshire Hathaway Automotive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great staff and they took care of me and my car!

Great staff and they took care of me and my car! They were quick, friendly and helpful.

Great staff and they took care of me and my car!

Great staff and they took care of me and my car! They were quick, friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great friendly staff that took care of my needs and went

Great friendly staff that took care of my needs and went above and beyond. Thank you again.

Great friendly staff that took care of my needs and went

Great friendly staff that took care of my needs and went above and beyond. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Most of the transaction on the phone were positive.

Most of the transaction on the phone were positive. However when I arrived at the dealership there was an extra $1500 dealer prep fee added even though this was not quoted to me on the phone when I inquired about the out the door price. I negotiated down to $500 just to be able to get my car and drive an hour back home. I later saw that the prep wasn’t thorough as there was a sticky red liquid on a back seat and wrap still around the rear seat belts and their website even stated that unlike other dealers they NEVER have dealer add one, etc. I love the car and most of my interactions but believe I was not treated per their own guarantee with this extra fee I reached out to the dealer manager about this and never heard back. I consider this poor service. My wife will likely also get a genesis but we wouldn’t return to this dealer as I can’t trust their oral quote

Most of the transaction on the phone were positive.

Most of the transaction on the phone were positive. However when I arrived at the dealership there was an extra $1500 dealer prep fee added even though this was not quoted to me on the phone when I inquired about the out the door price. I negotiated down to $500 just to be able to get my car and drive an hour back home. I later saw that the prep wasn’t thorough as there was a sticky red liquid on a back seat and wrap still around the rear seat belts and their website even stated that unlike other dealers they NEVER have dealer add one, etc. I love the car and most of my interactions but believe I was not treated per their own guarantee with this extra fee I reached out to the dealer manager about this and never heard back. I consider this poor service. My wife will likely also get a genesis but we wouldn’t return to this dealer as I can’t trust their oral quote

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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I stopped by to get my car washed because I was unable to

I stopped by to get my car washed because I was unable to have it washed at my most recent service. My car was taken right away and returned clean in 10 minutes. As always, Clay Cooley provided excellent service as well as caring about their customers.

I stopped by to get my car washed because I was unable to

I stopped by to get my car washed because I was unable to have it washed at my most recent service. My car was taken right away and returned clean in 10 minutes. As always, Clay Cooley provided excellent service as well as caring about their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Abraham was great.

Abraham was great. Very knowledgeable and respectful - And patient with me answering all my detailed questions.

Abraham was great.

Abraham was great. Very knowledgeable and respectful - And patient with me answering all my detailed questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Abraham was very knowledgeable and helpful with my

Abraham was very knowledgeable and helpful with my purchase experience. He was very polite while waiting on my wife and I

Abraham was very knowledgeable and helpful with my

Abraham was very knowledgeable and helpful with my purchase experience. He was very polite while waiting on my wife and I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They were very helpful and fair with getting me a car at

They were very helpful and fair with getting me a car at a good price

They were very helpful and fair with getting me a car at

They were very helpful and fair with getting me a car at a good price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easy to get an appointment they were quick to do the work

Easy to get an appointment they were quick to do the work and had me in a loaner until they were done with my suv.

Easy to get an appointment they were quick to do the work

Easy to get an appointment they were quick to do the work and had me in a loaner until they were done with my suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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She was very friendly and knowledgeable.

She was very friendly and knowledgeable. Made my appointment very smooth comfortable. I look forward to asking for her services again on my next visit!

She was very friendly and knowledgeable.

She was very friendly and knowledgeable. Made my appointment very smooth comfortable. I look forward to asking for her services again on my next visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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