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Herb Easley Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (93 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Had a great experience buying my new Equinox

My salesperson, Mike Fairchild was very knowlegable, and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greatest Car Buying Experience EVER!!

Just got home from purchasing my new Mazda 3, from Dee Sanders, @ Herb Easley Mazda. Dee was courteous, professional, EXTREMELY PATIENT, and there was ABSOLUTELY NO PRESSURE, and represented Herb Easley in a positive light. He showed us several cars, before we found the right one. He took his time and showed us all of the features on the car, and answered all of our questions. I will definitely buy another car from this young man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Drew is Awesome

Drew did a great job and found me a car that fits all my needs. Drew is awesome and very good looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Mike Fairchild was Great! Very nice & helped me fast and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Service Ever

Drew Jones did a fantastic job with assisting me in finding a car. I have bad credit and Drew treated me like that didn't matter at all. I am so happy I met Drew and went to Herb Easley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service

Their customer service is great I felt well taken care of and I felt their honesty. Derek Matthews thank you and keep up the great work. Thank you and I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great place!!!

I want to thank derek matthews of herb Easley pre owned for being so honest and for taking the time to help me even though he new I wasn't ready to buy yet, thank you for you friendliness and great customer service. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Derek Matthews

Derek Matthews was so amazing to work with. I am very picky and hard to work with at times. He was very profession and got the job done. I absolutely love my new car. Thank you Derek for helping me get it. You're awesome! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks

I came in a while back to look around and I met derek matthews he was nice and had really good customer service. When I'm ready to buy I will definitely be back to herb Easley pre owned and I will be going through derek matthews

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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OutGoing Staff

I was passing through Wichita falls when I stopped I to Herb Easley after passing a VW sign, I'm new here and absolutely love the VW brand, swing into the little building they had, and was greeted upon walk in by a Sales Professional ( Quinton.Kincy) I still have his card he gave me two of them one upon walk in and another with a brochure as we left , only got Information but he insisted at least take a drive before I left , so we did we jumped into the Tiguan and away we went , after all the learning we did I was confident that this product specialist was in fact that but the way he approached everything is what left me with a smile, humours as well as educational, I recommend this gentleman for all your VW needs and questions , thanks again VW group y'all are like our own little family, I will be back to purchase, thanks .. Tim Walker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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