Reviews
This is the second time buying from them.
This is the second time buying from them. Excellent service from everyone. Especially Sid! He truly made this experience awesome. What a professional guy and he is so nice and respectful. Ask for Sid, you won’t be sorry.
This is the second time buying from them.
This is the second time buying from them. Excellent service from everyone. Especially Sid! He truly made this experience awesome. What a professional guy and he is so nice and respectful. Ask for Sid, you won’t be sorry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
scammers who don’t return phone calls.
scammers who don’t return phone calls. Dont buy their cars. Don’t buy any additional services of warranties from these unscrupulous and unprofessional people. Ken from the finance department is the worst customer service professional I’ve ever come across. Is he 90? Does he understand how phones work?
scammers who don’t return phone calls.
scammers who don’t return phone calls. Dont buy their cars. Don’t buy any additional services of warranties from these unscrupulous and unprofessional people. Ken from the finance department is the worst customer service professional I’ve ever come across. Is he 90? Does he understand how phones work?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
John Speake is an excellent salesman.
John Speake is an excellent salesman. Professional sales icon. Kudos to him. I got my second madza from him at this establishment. Happy to have worked with him again after 5yrs ago.
John Speake is an excellent salesman.
John Speake is an excellent salesman. Professional sales icon. Kudos to him. I got my second madza from him at this establishment. Happy to have worked with him again after 5yrs ago.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was done, however I waited close to three hours.
Service was done, however I waited close to three hours. I scheduled an appointment and was told there was a two and a half hour wait. What is the point in scheduling an appointment if you wait an hour or more for them to even start on your car?
Service was done, however I waited close to three hours.
Service was done, however I waited close to three hours. I scheduled an appointment and was told there was a two and a half hour wait. What is the point in scheduling an appointment if you wait an hour or more for them to even start on your car?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Anthony was a great salesman.
Anthony was a great salesman. He made me comfortable and I would definitely recommend him to other potential buyers.
Anthony was a great salesman.
Anthony was a great salesman. He made me comfortable and I would definitely recommend him to other potential buyers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff was amazing and I would highly recommend this
The staff was amazing and I would highly recommend this dealership.. An amazing car experience!
The staff was amazing and I would highly recommend this
The staff was amazing and I would highly recommend this dealership.. An amazing car experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department was easy to communicate with by phone
Service department was easy to communicate with by phone and text for scheduling and status updates. Kenny followed up with me after parts were ordered for my Lincoln, then he helped me schedule a mobile service appointment for work that they could not do on my 2nd visit. Being able to work while my car was repaired in my driveway was a game changer. I was frustrated when parts took a long time to arrive & one repair was missed during an appointment but Kenny’s customer service saved the day each time and made me feel certain that I would use Koons for service in the future.
Service department was easy to communicate with by phone
Service department was easy to communicate with by phone and text for scheduling and status updates. Kenny followed up with me after parts were ordered for my Lincoln, then he helped me schedule a mobile service appointment for work that they could not do on my 2nd visit. Being able to work while my car was repaired in my driveway was a game changer. I was frustrated when parts took a long time to arrive & one repair was missed during an appointment but Kenny’s customer service saved the day each time and made me feel certain that I would use Koons for service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very courteous, friendly, and all spotted a
Everyone was very courteous, friendly, and all spotted a smile. Made the whole transaction very pleasant. Would recommend to family and friends.
Everyone was very courteous, friendly, and all spotted a
Everyone was very courteous, friendly, and all spotted a smile. Made the whole transaction very pleasant. Would recommend to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The work was done.
The work was done. However, I left in the car stopped working the next day.
The work was done.
The work was done. However, I left in the car stopped working the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Ashley is the best , thanks for all her help, we will be
Ashley is the best , thanks for all her help, we will be back for tune up
Ashley is the best , thanks for all her help, we will be
Ashley is the best , thanks for all her help, we will be back for tune up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car