Reviews
Time and Time Again Kudos to Mohammed Abdo,Paisley
Time and Time Again Kudos to Mohammed Abdo,Paisley Petruzzelli and Ivan for their Outstanding superb services thanks again guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for always choosing us! We look forward to continuing to deliver excellent service! Until next time. Regards, David Johnson General Manager djohnson@mazdaoforange.com
Sales person was very patient with us at looking at the
Sales person was very patient with us at looking at the various trim levels of cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience with us, fuchsd95! We are thrilled to hear that our sales team provided you with excellent service. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com
Great buyer experience.
Great buyer experience. Our sales associate Jacob M. Helped us through the entire process and made the entire experience easy. If you’re looking for a new or used car give Mazda of Orange a call. This is our second car purchase with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome back crchapman, and congratulations on your new ride! We are so proud of Jacob for delivering a wonderful experience. We look forward to working together again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com
The people are all very friendly and respectful.
The people are all very friendly and respectful. The dealership is beautiful bathroom was spotless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Encalade, thank you so much for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We take pride in providing top-notch customer service and maintaining a clean environment for all our visitors. We look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com
I just wanted to take a minute to rate my recent
I just wanted to take a minute to rate my recent experience at Mazda of Orange. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Lavel Darty. Along with his manager Tony. Not only were they extremely genuine and courteous gentlemen to, but also true professionals.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful rating, Edgar! We are so lucky to have a great team & we love to hear you enjoyed your visit with us. Congratulations on your purchase & welcome to the family! Regards, David Johnson General Manager djohnson@mazdaoforange.com
Pleasant atmosphere and very efficient and helpful staff
Pleasant atmosphere and very efficient and helpful staff for auto service. Would be happy to recommend Orange Mazda service department to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi hmccarthy, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff efficient and helpful. Recommendations like yours mean the world to us. We look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com
Nice experience at Mazda of Orange.
Nice experience at Mazda of Orange. We didn’t feel very pressured and the sales team was pretty fair.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, scrubsgrl13! Thank you for sharing your positive experience at Mazda of Orange. We're glad to hear that our sales team made you feel comfortable and that there was no pressure. We appreciate your feedback and hope to see you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com
Our sales person Adrian was awesome along with his
Our sales person Adrian was awesome along with his manager Tony. It took us about 2 hours to get to the dealership since we had a bit of a drive to get to there. He was in constant contact with us from start to finish. Once we got to the dealership Adrian had the car brought to the front so we could see it and drive it. We were very satisfied with the car so we continued to finalize the deal. Adrian gets my full satisfaction. Next, the one thing I was not very happy about was how the dealership tried to upsale unnecessary items like celojet, rims and tires warranty, keys and fob replacement warranty, extended warranty, gps, alarm system and the list keeps going. I was told that some of these items were already applied to the car so it wasn't reversible. I expressed my dissatisfaction and explained that those items should be the customers choice if they want them to be added to the vehicle and loan. I was ready to walk away from the deal and by some miracle the list of items dwendled down considerably. Bobby, my finance person was great also. He explained everything in detail. Sorry for all the questions Bobby. I would have given this review the full 5 stars but I was not happy with how the dealership was trying to add all the additional unnecessary items to my loan in the beginning. My suggestion to the actual dealership would be to let the customer choose what they want to have added to their loan. This way it doesn't feel like you are trying to get over on the customer.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We greatly appreciate your feedback and are thrilled to hear that Adrian and Tony provided excellent service and that you found the car buying process satisfactory overall. We apologize for any inconvenience caused by the upselling of unnecessary items. Customer satisfaction is our top priority, and we understand the importance of transparency and choice in the purchasing process. Your feedback regarding allowing customers to choose which items to add to their loan is valuable and will be shared with our team for further consideration. We're glad Bobby was able to address your concerns and answer your questions effectively. Your satisfaction is important to us, and we will strive to improve our processes based on your feedback. If you have any further questions or concerns, please don't hesitate to contact Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. Thank you again for choosing our dealership. Regards, David Johnson General Manager djohnson@mazdaoforange.com
He was receptive and he adapted to my style of shopping.
He was receptive and he adapted to my style of shopping. It didn’t feel overly marketed. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so proud of Jacob for delivering a seamless experience, Alex! Welcome to the family! Regards, David Johnson General Manager djohnson@mazdaoforange.com
The service department at Mazda of Orange consistently
The service department at Mazda of Orange consistently impresses me with its friendly staff and proactive approach. Since purchasing my car there, I've continued bringing my car to them for regular maintenance. I've also purchased some accessories from them. Their new sitting area is clean and comfortable as well. Highly recommended for Mazda owners in Orange!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi a.g87, thank you for your kind words and for choosing Mazda of Orange for your car maintenance needs. We're thrilled to hear that our friendly staff and proactive approach have consistently impressed you. We're glad you enjoyed our new sitting area too. We appreciate your recommendation and look forward to serving you in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com