Tasca Mazda Cranston

I don’t usually do these but I was overwhelmed with the positive attitudes and professionalism that I got at Tasca Mazda Josh was great April was determined that I get approved and leave with my new cx-30 Second one from them Will go for the third down the road Highly recommend this establishment Not like the typical new caring buying experience at all

I spent a fair amount of time working with Tasca Mazda and ultimately decided to go in a different direction due to a lack of flexibility and competitiveness. Despite having excellent credit, there was no willingness to work on the interest rate, and pricing only moved about $500 after multiple discussions. Their trade-in offer ($18,500) was also far below what other dealerships offered and nowhere near my CarMax quote. Additionally, I found it unprofessional that other brands were being put down during the process rather than letting the Mazda product speak for itself. In the end, I chose to move forward with a Volkswagen Jetta Sport, and I’m very happy with that decision. I just wish my experience here had been more competitive and customer-focused.

I would highly recommend Tasca Mazda in Cranston, RI. They deliver exceptional service from sales to service. A big shout to Josh, Jess, and staff for going the extra mile and being so wonderful!

I recently had a problem with my 2022 CX5 headlight fan with 27k miles on my SUV. The fan that cools the headlights continues to run after the car is shut off. I reached out to Tasca Corp and got a case #. I was told to get a diagnostic done to find out what the problem is. I was also told if the repair is extensive to call the Mazda Customer Experience Center for review for assistance with cost eligibility. I went to get a diagnostic at Tasca in Cranston RI. I worked with Julie Mahoney who was both professional and kind. Tasca helped reach out to Mazda Corp on my behalf. Even though they were unsuccessful in getting Mazda Corp to assist with the extremely expensive repair cost ($2,600) Julie was able to help me by waiving the diagnostic cost, not charging for the rental, and offered a discount on my oil change and tire rotation. Thank you Tasca Mazda for assisting, but still not happy with Mazda Corp for not helping with the repair cost of a known faulty part. Look up TSB SA013223. It’s a well documented issue on the 2022 CX5, yet Mazda Corp refused to assist because I was 2k miles over the warranty.

Great experience getting an oil change and inspection at the Mazda dealership. Jessica was especially helpful—friendly, professional, and made the whole process quick and easy. Excellent service all around. I’ll definitely be back!

Joshua Cotto-Cruz was very knowledgeable with the CX-90, CX-70 and CX-50 features and capabilities. Very helpful in our car buying journey. He was honest and pleasant to deal with. The sales manager did a great job in helping us get to a price point we wanted. Unfortunately we couldn't secure the color option for the CX-50 and CX-90 we wanted. I will be back the next time we need a new vehicle.

Andrew in service was great. I had an appointment and it was my 1st time there. Andrew took time with me and was very Knowledgeable of all aspects of service. He is an asset to the company Thank you, Andrew

Julie Mahoney was a fantastic service representative. She managed all my repairs and answered my questions. She arranged for a loaner car for me. She also applied every possible coupon to my bill.

Service is impeccable! I wouldn’t even consider purchasing a vehicle at any other dealership ever!

Quality service may cost a bit more but is more than worth peace of mind.