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Mansfield Mercedes-Benz

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (263 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Go somewhere else

Never Again, All I can say Purchase of new car. Nothing done on time. Optional stuff still in back not installed. 2 1/2 hours to sign to get car

Go somewhere else

Never Again, All I can say Purchase of new car. Nothing done on time. Optional stuff still in back not installed. 2 1/2 hours to sign to get car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Experience

Terrible experience. Started by allowing me 2,000 less than I was told. Raised there price on a new one by adding in extras I said I was not interested in. I am a senior and they would not give my keys back and felt threatened when I wanted to leave.They actually left with my vehicle and tried to have me sign papers. I had to wait and wait. Be careful before signing and read everything or you may regret it.

Experience

Terrible experience. Started by allowing me 2,000 less than I was told. Raised there price on a new one by adding in extras I said I was not interested in. I am a senior and they would not give my keys back and felt threatened when I wanted to leave.They actually left with my vehicle and tried to have me sign papers. I had to wait and wait. Be careful before signing and read everything or you may regret it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very dissatisfied. In Honda service department

Bought a 2018 Honda civic Ac condenser was leaking in 3 yrs .Service department acted like they didn't have the part but did .Then I can't get a app to get it fixed for a mo. Was planning on taking car on a trip now have to spend $on a rental.xxxx poor service department never even called to tell me they had the part .

Very dissatisfied. In Honda service department

Bought a 2018 Honda civic Ac condenser was leaking in 3 yrs .Service department acted like they didn't have the part but did .Then I can't get a app to get it fixed for a mo. Was planning on taking car on a trip now have to spend $on a rental.xxxx poor service department never even called to tell me they had the part .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cobra Repair

I have taken my Cobra to MMG for repairs and upgrades. Every one I have encountered was friendly and professional. The technician did a good job on my car. I will be back!

Cobra Repair

I have taken my Cobra to MMG for repairs and upgrades. Every one I have encountered was friendly and professional. The technician did a good job on my car. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

Customer service was good, dropped off the car and got a brand new loaner for the afternoon. The work was performed correctly and my car was spotless inside and out! What’s no to like?

Good service

Customer service was good, dropped off the car and got a brand new loaner for the afternoon. The work was performed correctly and my car was spotless inside and out! What’s no to like?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrible!!

Terrible car buying experience! Absolute liars and cheats ! Also unresponsive ! A full collection of frauds! My sales person was Dylan and manager was Jason.. but trust me 2 other managers also cheats! Mickey Mouse operation of a dealership! Be Aware!

Terrible!!

Terrible car buying experience! Absolute liars and cheats ! Also unresponsive ! A full collection of frauds! My sales person was Dylan and manager was Jason.. but trust me 2 other managers also cheats! Mickey Mouse operation of a dealership! Be Aware!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always there

They always take care of me when I come in. They have a friendly staff and they always do great work on my car. Thank you.

Always there

They always take care of me when I come in. They have a friendly staff and they always do great work on my car. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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James Long

Excellent job on a 3 year commitment. MMG continues to impress me. It is easy to write a positive review for this dealer. I will go back to this dealer every time I need a vehicle.

James Long

Excellent job on a 3 year commitment. MMG continues to impress me. It is easy to write a positive review for this dealer. I will go back to this dealer every time I need a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!

Heather was fantastic to work with on my new 2018 Volvo XC90! Found the car I wanted online, they immediately returned my call and was waiting at the door for me when I drove an hour to see it. She is EXTREMELY knowledgeable when it comes to Volvos and I couldn't be happier in my treatment at their dealership. Thank you!!

Great experience!

Heather was fantastic to work with on my new 2018 Volvo XC90! Found the car I wanted online, they immediately returned my call and was waiting at the door for me when I drove an hour to see it. She is EXTREMELY knowledgeable when it comes to Volvos and I couldn't be happier in my treatment at their dealership. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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An absolutely wonderful car buying experience!

I purchased a new, 2018 Honda Fit Ex. Tracy, my salesperson and Don the finance manager were top notch! My transaction went smooth as silk. I still can't believe how fast and efficient everything was. They accommodated my needs/wants and weren't pushy. I will DEFINATELY purchase another Honda at Mansfield Motor Group even though it isn't the closest dealership. I HIGHLY RECOMMEND MMG!!!

An absolutely wonderful car buying experience!

I purchased a new, 2018 Honda Fit Ex. Tracy, my salesperson and Don the finance manager were top notch! My transaction went smooth as silk. I still can't believe how fast and efficient everything was. They accommodated my needs/wants and weren't pushy. I will DEFINATELY purchase another Honda at Mansfield Motor Group even though it isn't the closest dealership. I HIGHLY RECOMMEND MMG!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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