Carolina Kia of High Point

Would I recommend this dealership yes if your trade in is paid off ... But NO IF YOUR TRADE IN IS NOT PAID OFF...you're trading in a car do not come here if you owe anything on it. BECAUSE they act like they are giving you money on your trade and paying it off. But in fact they are giving you money for trade in but taking what you owe for your trade in back out of the money they gave you for your trade in.. So you will get nothing off the price of your new car. If they would tell you that in person would be better than being lied too. I'm just saying.

I had bought a 2020 Sorento from Carolina i have 14025 miles on it. I called and left message for service rep to call me back on 1/4/2022 10:42 still no call back i CALLED AGAIN 1/6/2022 at 3:17 pm and now its 1/7 and still no call back. Each time woman contacted me to service manage and said they will call me back. My front windshield was licking on the inside onto my dash and has not been replace or anything. ALL I WANT IS TO FIND OUT IF IT CAN BE FIXED UNDER MY WARRENTY I bought this car from this dealership after my husband passed away and he was always impressed with the reviews. I can tell you this is not impressive and I am looking for another car for my granddaughter and iT WILL NOT BE COMING FROM CAROLINA KIA if this is the service they give. I love my car but the service after the sale is the terrible. Thank you and God Bless

The dealers were very nice Larry Spates answered our Questions we are very satisfied.The service was excellent. I will recommend a family member or friend to Kia.

Mr. Robertson was incredibly personable and helpful during the entire process. I had been to several to dealerships all week and none had been as kind as he was to me and my family.

I was warmly greeted instantly, made to feel comfortable, and all services were explained thoroughly. We’ve had great experiences here.

Fit me in with less than a 12 hr notice. Being early let service be completed before my scheduled time.

Affordable people who have been working with me! And is very good facility friendly guys, excelente service! Also rapid service!

Hospitality and Knowledge I felt at ease knowing my car would get everything done that needed to be done The atmosphere in The Dealershilp was very hospitable

Being able to schedule a set time, wait in the dealership and having them complete the work in the amount of time they said it would take.

Fast service. Very comfortable customer lounge. Great coffee. Grateful for the coffee and doughnuts. Easy in and out of the location.