Reviews
Write a reviewI worked with Katie and Garret this last time and they...
I worked with Katie and Garret this last time and they were awesome! The process was quick and easy. This is the 3rd car I buy from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy with John Hine Temecula Mazda. The service...
Very happy with John Hine Temecula Mazda. The service area was very clean, the customer service was excellent. We've gone to the one in Escondido and will never use them again even though it's closer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service as usual. Warranty on previous work was...
Great service as usual. Warranty on previous work was honored. Tabitha was always super responsive and accommodated our requests. She was great! Thanks Tabitha for all your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I dropped my car off at 9am for an appointment that was...
I dropped my car off at 9am for an appointment that was setup the prior week. I was asked if I would like my car washed before I picked it up and said that would be great! I came back to pick up my car around noon and was told that it was ready but wasn't washed yet and that there were four cars ahead of mine and I said I am here to pick up my car and will forego the wash. I think overall you guys do a good job, but the difference between a good job and a great job is getting things done timely. I wanted my car washed and you guys had my car for 3 plus hours I shouldn't have had to wait to get my car washed it should have been done.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Had an appointment for routine service and oil change....
Had an appointment for routine service and oil change. The service was done quickly and I had a minimum wait time. It was great to get a complimentary car wash. Tabitha took care of my vehicle service needs in a professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our dealership from now on thanks you. Very nice Mazda...
Our dealership from now on thanks you. Very nice Mazda dealership and service center.our son also has a Mazda 3 , you will see him in there also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service from start to finish. Our...
Excellent customer service from start to finish. Our salesman, Steve, was Excellent and provided no pressure professional service. We highly recommend him! Jaime the sales manager gave us a great and very fair deal. It was fast and easy. Renee in finance is outstanding. He goes above and beyond in providing everything you'll need for your insurance company. No one ever does that! He is the best! Thank you guys! Thank you John Hine Mazda! We LOVE our new CX-5 GTR!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was excellent, couteous, and efficient. The...
Service was excellent, couteous, and efficient. The video of the work was excellent, a nice touch. The waiting area was comfortable and proactive in social distancing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tabitha and the other staff are always friendly and...
Tabitha and the other staff are always friendly and personable. The facility has a comfortable setting with amenities. Thanks again for your service. P. Nesbitt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very clean, nice, and very organized. Many thanks...
Always very clean, nice, and very organized. Many thanks to the Sales Men Mr. Son Huynh. MAZDA CX-5 2021-MAZDA CX-5 2021-MAZDA CX-5 2021
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car