Mercedes-Benz of Myrtle Beach

Because of its safety features, my wife and I decided to purchase a Mercedes Benz GLE350. We began our search in Charleston just before Christmas. There was nothing that we liked available on the lots at the two dealerships we visited. We also tried building one on the internet but again we were disappointed at the apparent lack of availability. Not only from the Charleston dealerships, but all across the Country. Over the internet we set up an appointment to meet with Michael Maely, a salesman at Myrtle Beach Mercedes Benz. Although there wasn’t anything on the lot that we wanted, Michael bent over backwards to find us something they could trade another dealership for. It took a lot of searching, over several weeks, but he stuck with it. Every other dealership told us that what we wanted wasn’t available anywhere. Michael found our GLE350 in Georgia. Other than lacking three options, the SUV us was perfect. And Myrtle Beach Mercedes threw in two of those at no additional charge. I have learned that dealerships do not have to trade vehicles with other dealerships. And if they do, the car that they are getting has to be at least as desirable (if not more) then the one they are giving up. With that said, I want to not only thank Michael for his extraordinary efforts but also Myrtle Beach Mercedes Benz for trading away one of their beauties in order to get mine.

Michael bent over backwards to find us something they could trade another dealership for. It took a lot of searching, over several weeks, but he stuck with it. The SUV that he got us was perfect.

Great experience. The entire team and particularly our sales rep, Michael Maely, were always courteous, available and very professional. Michael even provided the vessel name so all of us could track delivery across the Atlantic! Good fun.

I went there for a recall on a car that they sold to me knowing that it was dangerous and risky to drive so after i got there to fix the recall they gave me a huge bill and a list of things that needs to be fixed that they made to get more money illegally

Corbin Jarrett at Mercedes Benz Myrtle Beach is a great salesman. If you need help understanding your vehicle or advice, he is the man. He is very good at grasping his clientele’s desires and offering the best advice.

Was very satisfied with our sales professional, Michael Maely. No pressure, easy going, and attentive to our needs. He spent hours with us and made our purchase pain-free.

I am a senior and have purchased many cars in my years. This was the best experience I have ever had, outstanding in every way. Gabriella Morea is superb at her job!! If you are looking for a BMW-Mercedes-Benz vehicle give her a call.

Great with selling you a car but good luck with service. Couldn't answer questions on the phone so sent call (third rerouting) to a service advisor. Service advisor didn't answer. Left voicemail and now waiting for return call, hours later, no call. Vehicle is 2 months old.

Got scammed. Purchased a 2011 rav4 70,000miles, paid market value. when test driving heard a noise, mike said there mechanics couldn't figure it out and that they would have it checked out by Toyota. 1 and 1/2 weeks go by and they call me and tell me the car is fixed. so we buy the car and 2 days later engine starts making noises by the fourth day (270 miles) later we have to stop driving the only car we own here before the water pump breaks takes the engine out. So when Im getting parts from Toyota i ask about what happened when the car was brought in, they hand me paperwork that says Internal destruction of transmission needs to be replaced $4,200. I was never told any of this. Now we have a car we paid full price for with an engine apart and a bad transmission. We have met with Management twice now and they are not willing to let us return it, fix it, or help with the price of parts.

What an amazing buying experience ! Our salesmen Mike Guido made it a very satisfying and wonderful car buying experience. We will be returning customers because of Mike. As a native of Myrtle Beach, I know many car salesman, but Mike exceeds them all. He was professional, personable, knowledgeable, very friendly with excellent customer service skills. As long as Mike is with MB Mercedes, we will be happy returning customers. Our experience with MB Mercedes exceeded our expectation because of Mike Guido. I highly recommend anyone looking for an amazing car buying experience to start with MB Mercedes and request Mike Guido as your salesman. Thank You, Mr. and Mrs. Jones, Myrtle Beach, SC