Reviews
South Shire Mini has consistently offered professionalism
South Shire Mini has consistently offered professionalism and thorough service support from the initial sale through all service requests. Highly recommended and regarded! Thank you SSM!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Repaired mini in a longer time than anticipated Good
Repaired mini in a longer time than anticipated Good rental and Kevin was knowledgeable And sometimes didn’t call back that day
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the comments, we appreciate the positive ones and experience you had and will try to do better with our method of follow-up and contacting you in the future. Thank you for the feedback, as we are always trying to improve Avery Trumbo General Manager
This dealership was a good dealership to do business! I...
This dealership was a good dealership to do business! I had a wonderful sales man named Kaif who was very helpful in every step of the way from beginning to end. He was very patient, kind, and took his time to explain everything and made purchasing my first Mini Cooper a wonderful experience!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad we could make your first-ever Mini Cooper purchase such a success! Thank you for the wonderful review and for trusting South Shore MINI with your business - we hope to see you again down the road! Enjoy!
Professional work done, for a cost a little less than...
Professional work done, for a cost a little less than originally quoted. Kevin in service is great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review of South Shore MINI! We're pleased that our team was professional and that Kevin was great to work with.
Friendly Service
Friendly service. Was there for inspection and to check everything for winter driving. The only point I would add is that I wish they had told me that txt would be used for updates. The phone they sent txts to was in my bag with notifications off, so I missed them. Everything worked out fine anyway. Pleased with the care for my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review! It is great to hear that you had a successful service experience working with the South Shore MINI team. We appreciate you taking the time to share this feedback and will be sure to keep it in mind moving forward. Safe travels! - The South Shore MINI team
I worked with Luigi, Scott and Evo in person at the...
I worked with Luigi, Scott and Evo in person at the dealership. They gave me a great trade in on my old Mini. Warren Cullmer spent a lot of time with us after the sale explaining all the features. This was the best used car sales experience I've ever had. I will definitely be back for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave, we're honored that we delivered the best car sales experience you've ever had! We'll be sure to share your review with our entire team so they can see how much their efforts meant to you. It was a pleasure to assist you, and we hope you'll think of South Shore MINI again next time you require automotive care!
Great experience. Luigi is a outstanding salesman. He was...
Great experience. Luigi is a outstanding salesman. He was very patient with me and no pressure at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luis, it is gratifying to hear that Luigi made your experience so positive and pressure-free! Thank you for choosing South Shore MINI and for taking the time to leave us a review. Safe travels ahead!
Great experience
Kevin was great to work with. Very patient, kind and professional. I had my convertible top replaced. They did a great job and returned the car in immaculate condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to see that your experience with us was a great one, Sue! Thanks for supporting South Shore MINI!
Dealership sets the standard
outstanding service in all areas from sales to service. Have a 2019 mini s convertible, called for service, received prompt date, arrived and within the hour on the way home[2 hrs]. Clean lounge and restrooms and very friendly staff, especially Raif in sales, who sold us our vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pam & Chuck, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the South Shore MINI team. Drive safely in your 2019 MINI Cooper Convertible, and we hope to see you back again down the road!
Best dealership ever
I have always had excellent service and a good experience with all the staff from sales and service, and parts as well. Couldn’t be more pleased with any other dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the South Shore MINI team. Drive safely, and we hope to see you back!