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Watermark Nissan of Madisonville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–2:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 361-5648 (877) 361-5648
Used (866) 516-5475 (866) 516-5475
Service (888) 247-1140 (888) 247-1140

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Watermark Nissan of Madisonville from DealerRater.

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Oil Change / Tire Rotation Service / Multi-Point Inspection

As always, I received great professional service by the entire Nissan-Watermark Team! I am glad to have my vehicle serviced here...The facilities are excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always good.

They have taken care of this vehicle since I bought it. I will always take it back to them for service. They know how to take care of all it’s problems and maintenance and let me know if other issues are found.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tommy Prather Keep his Promiss!

This the most honest sales man I meet, keep is word and made me the best deal. only been looking for three months and I was a tough sale. try for yourself you wont be disappointed !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

they honored the price quoted.

I bought the car at the price quoted. the owner and salesman saw that I received all of the rebates and awards on the ford fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recent Nissan recall

The service staff was very accommodating of my schedule. The recall was addressed and I was not inconvenienced at all. Thanks to Watermark Ford Nissan I know my car is well serviced and maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm not good at remembering names.

All three of the people at the service desk were excellent! Both the gentleman and the young lady at the computers handling appointments and the many, many customers that were coming in kept the flow running smoothly and accurately. The mechanics who performed the work on my car seemed very knowledgeable, and completed the work quickly. I was kept fully informed of the diagnosis made of the condition of my vehicle, and if any repairs were needed, and what the estimate was in cost. I was very comfortable in the waiting room: TV, magazines, coffee, water, and snacks were offered if you would like them. When the work was complete, I was shown the work order and each item discussed so that I knew exactly what the charges were for and what was the condition of my vehicle. Each person was efficient and friendly. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very helpful

Everybody was very friendly and helpful. I loved that they got me in and out very quickly. I would recommend y’all to everyone. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. Friendly staff. Good coffee

We have had excellent service for years at Madisonville Ford Nissan. We drive from the next county, 45 minutes away for regular maintenance on both our cars. Which we also bought there and will buy from there again when the time comes. They are friendly, trustworthy and make us feel like we are their #1 customer each time we are there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good job

Brock was a very good salesman finance officer also everybody was nice and friendly facilities nice would go back again and would recommend them to anyone warranty is outstanding and so is interest rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Convenient for me to leave my vehicle, shuttle takes me to work, and I pick up afternoon. Great service, reasonable pricing. I would recommend to all my coworkers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.