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Audi Clarksburg

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

I needed a second opinion on my Audi Q7, they did a fast efficient inspection of my car and gave me a truthful opinion of what I should do in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ernie Wolfe, thank you so much for your high rating! Thank you, and have a fantastic day!

10,000 mile oil change

Quick appointment and car seems to be running great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matt Taylor, we really appreciate your positive review! Thank you, and have a fantastic day!

Great experience

Have my Audi serviced here regularly. Great experience every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jack Rhoades, we are very happy to have provided you with such a positive experience! Thanks for sharing. We're looking forward to your next visit with us!

Clarksburg Audi

Great service department...They really take care of the customer!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christopher Casto, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

Great Quick service!

This new Service members have really turned the dealership around. Bravo to anyone involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Aaron, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

Audi service

Check engine light on with error code for faulty air pump, but was repaired under recall for another related part, so what I thought might take most of the day to repair was only an hour and covered under warranty. Very professional staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Robert, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

Amazing!

I love this dealership, and dealing with the people who work there, amazing service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bryan, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

New Audi Q5

Very knowledgeable, very helpful. Helped us compare to our current vehicle. Listened to us. No pressure to buy that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Frank, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Excellent Service

Excellent service and very professional. In and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve, we really appreciate your positive review! Thank you, and have a fantastic day!

Graduation present

We had a wonderful experience. Ray and Craig treated us very well. There was an issue with the Jetta but all taken care of by a great team. Thank you all very much. I highly recommend Clarksburg Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Vincent, we are so pleased you enjoyed your visit to Audi Clarksburg! Thank you, and have a fantastic day!