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Jim Hudson Toyota

(1,139 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:30pm
Tuesday 9:00am–8:00pm 7:00am–6:30pm
Wednesday 9:00am–8:00pm 7:00am–6:30pm
Thursday 9:00am–8:00pm 7:00am–6:30pm
Friday 9:00am–8:00pm 7:00am–6:30pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

(1,139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The staff was friendly and courteous not only to myself...

The staff was friendly and courteous not only to myself but to every customer. The sales team did everything they could to get me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your experience. Should you need anything, please don't hesitate to reach out.

Great service!

Jonathan was excellent. Friendly and knowledgeable, I was very happy with the way dealership addressEd the Clovid issue and safety measures they had in place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent review! We are so pleased to hear about your experience with Jonathan and the team. Please let us know if you need anything.

We were very pleased with the service on our vehicle....

We were very pleased with the service on our vehicle. Also very impressed with the safety precautions that have been put into place for Covid-19

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

Chris Tudor (Top Of The Line Service Advisor)

Was in last week for maintenance on my Tacoma and Chris Tudor was the best thing since sliced bread with all his knowledge and professionalism. Great person to deal with and will definitely ask for him when returning on the next service. Very loyal Company Man that really knows his job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

My visit was very satisfactory. I felt safe considering...

My visit was very satisfactory. I felt safe considering the coronavirus situation. I didn't have to wait long. The waiting room was very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's what we love to hear! Thanks for taking the time to share your experience.

OUTSTANDNG

OUTSTANDING ... CONSIDERING IT WAS AN AT-HOME PURCHASE DURING THE VIRUS SHUT DOWN... I WAS ASSIGNED A PRIMARY SALES ASSOCIATE THAT GUIDED ME THROUGH THE PROCESS ... GREAT A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help.

Owner of a 2018 RAV 4 SUV

Hunter and everyone were professional and gave a time line for my service needed - the area for computers is great for working on work . Hunter Checked on me and reported at the time all that was done .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought 4 cars here within 3 years! The Jeep was a flood...

Bought 4 cars here within 3 years! The Jeep was a flood victim, the Cadillac no one seems to be able to complete service, the Toyota had a stall no one fixed, so far we will see about the truck!!!!!! Have run back and forth with no completion of work!!!!!! Today was the last straw!!!! Will NEVER BUY ANOTHER ONE HERE!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Bad service

Had my car serviced. Told rep not to fix until he called me on price. He fixed and called me and said we owe $700. We complained but paid. We picked it up and he said he would have to take dashboard off and then fix the remainder. He said he would know what was wrong until then. That would cost $250 and he would go from there. We had already paid $700. Then we were looking at another $250 and whatever it cost to fix it. We said no and picked up the car. We carried to a mechanic in Chapin and he fixed it without taking out the dashboard. Charged us only $250. You ripped us off and did not fix car. We will never come back again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great dealership ! Nick Simonson is a top notch...

Great dealership ! Nick Simonson is a top notch salesman. On top of his game. Very helpful. Listened to all my wants and needs and found me what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your 5-star rating! Let us know if you need anything else.