Jim Hudson Toyota

I was lucky enough not to buy at the first Toyota store I went to. Steve Arnold, Randy Creech and Nate Ellison went above and beyond what one would expect from car experience. I do not have the best of credit and was surprised at the way they worked for me. They delivered to me exactly what I needed as I am on the road 3,000+ miles a month. They didn't push me towards a used vehicle although they did present the option. I use to sell cars at a new car dealership so I know it's more profitable to put me in a used vehicle. They listened to what I needed and never attempted to push me as was done at other dealerships. They had to work to get my payment where I needed it to be, with an interest rate I could live with. There was absolutely no pressure, didn't make me sit there for hours. They worked a lot harder than I believed anyone would to put me in a brand new Prius. I want them to know that it was much appreciated. I also want anyone who is considering any vehicle purchase to give Jim Hudson Toyota a serious look. Truly a class operation!!! James R. Andrade

Took my car in early am w/no scheduled appointment as my rear view mirror had come unglued due to extreme heat. Was transported to my doctor's appointment nearby while repair was being made. The total experience was completed in one hour. Mr. Creamer was exceptionally courteous & professional in handling my situation & I left a very satisfied customer.

I got the best and most thoughtful salesman, Ted Inman! The dealership did not have the color of car I wanted. He worked hard to find my dream car! There was never any pressure and he answered all my questions and is very knowledgeable. I had a small problem with tires but he helped me with that also. I left a very happy customer. Several of my friends expressed interest in a new Camry also and I will definitelyl refer them to Ted! Ted is the type of saleman you like to get- he can answer questions but does not pressure you- only you yourself can know when and if you can buy a car !

J.B. Storey has been my service advisor for several years. He now has a new assignment at the dealership but, at my request, continues to take my calls, comes to the service area and handles my visit. J.B. Is the face of the dealership and always renders exceptional customer service. We have always been completely pleased with the work done in the shop

I had an appointment to do the recall on the air bag in my 2006 Corolla. They were ready to take my car in when I got there. In about an hour, my car was done and I was back on the road. Love Jim Hudson's dealership.

Routine 20K service -- no hassles. Quick in, quick out as I said. It's taking longer to get to 25 words that the service did.

After hearing that I had dropped off my Toyota truck to Jim Hudson Toyota a co-worker informed me that he felt their Service Department was unworthy of his trust. That He had dropped off his vehicle for service including an oil change. When he returned to pick up the vehicle he noticed his bill did not include an oil change. Requesting one again they took the vehicle back out of site for approximately 10 minutes. They then brought the vehicle back to the front informing him that his oil was now changed. He felt strongly that there was no way an oil change could be performed in that amount of time. To which they replied that it had indeed been changed and billed him for the service. He said he would never return there again because of this. With this in mind I returned to the dealership to retrieve my vehicle that was in for scheduled maintenance that was free as part of the sales agreement. My truck keys were dropped it the key box early in the morning and I was told when I called to check on the vehicle that my keys were just found jammed in the top of the Key Drop box and had not been serviced yet. They then added that it would be ready for pick-up that evening without delay. I was contacted later by the service department and informed that a screw had been discovered in my tire and that it was leaking air. And that this was discovered while lifting the vehicle up for servicing. When I delivered the vehicle to the dealership no pressure loss was indicated on any of my tires. And it sat in their lot for over 10 hours with no loss of pressure only to start leaking air when the truck was lifted? And they wanted my permission to repair the tire to which I felt I had no real choice if I wanted to get it back that evening. So I agreed. It cost me 26.00 dollars for the dealership to fix my supposed flat. In other words I purchased a vehicle from them for in excess of 50,000 dollars them only to have them gouged me 26.00 dollars for a flat tire that may or may not have been fictitious. When just down the road Discount Tire offers this service for FREE! To anyone off the street NO CHARGE! Oh but wait I have a service agreement with Toyota and a Life Time Power Train Warranty that requires I return to a dealership for free periodic service for the first 60,000 miles to maintain the warranty. My solution is to not return to this Toyota Dealer in the hope that the others are more trust worthy and perhaps less greedy.

I had an appointment & they were ready for me. Everyone who works there stopped to ask if they could help. The facility was very clean. It is nice having the snack bar also.

The service department did an awesome job this week. 140,000 mile check, oil change, tire repair, change filters, and I was headed back to work. Danny always does a fabulous job keeping me informed of how the progress is going and the actual service technicians do top quality work. Thank you for keeping me safe on the highway. Thank you to the staff in the cafe for the great lunch.

I brought my 2014 Prius V for 30,000 mile service (previously put 65,000 miles on a 2012 Prius V, and 140,000 miles on a 2007 Prius, all serviced here). I have been VERY impressed with Jim Hudson's sales, service and finance dept has been outstanding since my first dealing with them. Service is almost always done within an hour, so I always enjoy waiting and partaking in the café. (This time it was a 4:30 appt, so the café was not open, to my dismay.) I usually have Mike Crocker, but this time he was not here, so Patrick Meyer took care of me. I had had trouble with the "park assist" feature, and found no one in the service writers knew anything about it. He wrote it up as inop, and came and got me later from the waiting room for the mechanic to walk me through it's use. It works perfectly, I was just using it incorrectly. I am so impressed with Hudson, that my 2007 was towed to another dealership before, and while it was there, I bought a new one from Jim Hudson. I would never set foot in the other Toyota dealership again, because of their poor and unknowledgeable service dept. This is my Toyota home!