Reviews
Went to purchase a new Passat TDI Premium with an MSRP of...
Went to purchase a new Passat TDI Premium with an MSRP of $34780 at Atlantic VW. Salesman did not know much about the car at all and was lear ning as he went along. Offered me a low number for my trade and did not want to discount the car off of the MSRP as all other VW dealers were giving at least $1500 off. He was supposed to call me the next day to discuss a better deal, NEVER heard back from him. Imagine that a salesman didn't call?? I ended up buying at VW of Salem, what a difference and a deal. Actually made the deal over the phone with trade in price and discount on the new Passat. Don't bother at Atlantic.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
from Cape May, NJ | September 23, 2012 Rating...
from Cape May, NJ | September 23, 2012 Rating from nanstan (5.0) Customer Service 5 out of 5 Buying Process 5 out of 5 Quality of Repair 5 out of 5 Overall Facilities 5 out of 5 My experience with Alantic Auto was nothing but Happy. I started on the internet and finished at the dealership. Von Chreiman, Karl Isreal, John Parks and Carmen all made me feel comfortable and special. All that aside, they gave me what I wanted and then some. I would hughly recommend that if you are looking for a new car, to give these guys a try. You wouldn't be sorry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased several cars for over thirty years and...
I have purchased several cars for over thirty years and have always felt ripped off at the end of the deal. Usually, I over paid, or the car ended up having many hidden problems. Over the summer, I researched and investigated several web sites such as, Kelly Blue Book, Car Max, Auto Lenders, and Edmunds trying to decide on the best-used car for an affordable price. Unfortunately, the cars, which interested me, were over my price range. Finally, as a more confident single woman because of much researched knowledge on prices and car styles, my daughter and I decided to walk into the Atlantic Auto Group Dealership in Egg Harbor Township and make a deal. Once there, we met Karl Israel and our car buying experience became instantly easier. After explaining what I was shopping for and price range, he immediately set up a situation where my time was valued enabling me to purchase a beautiful 2006 Nissan Altima SL for an unbelievable price. Karl Israel, Mike Collins, Amy, and everyone else in the dealership were extremely friendly and courteous to both my daughter and myself. This was certainly my best experience of buying a car and I highly recommend Karl and the dealership. The entire process was for the first time of my life enjoyable, and with additional car information being offered, I felt assured that if needing to call in the future, an honest, truthful answer would be provided. My daughter has stated that she wants to purchase her first car at Atlantic Auto Group Dealership in Egg Harbor Township and my family will certainly be purchasing vehicles in the future from Karl and this franchise. After driving this vehicle for one month, the Nissan Altima has quickly become my favorite car of all time, as it is not only beautiful, but a smooth ride, with luxurious comfort! Thank you Karl Israel for your time, thoughtfulness, and thorough attention. A+++++++++++ service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Karl Israel thank you for taking the time to educate us...
Karl Israel thank you for taking the time to educate us to the Volkswagen family. This is our first VW and we truly value the kind service provided by you. This experience was quick and painless. We were in and out of the dealership in two hours with our new car. We will visit you again in the near future for our JEEP Wrangler. Great job guys! Demetri and Irene.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anderson Moreira was excellent to work with, friendly and...
Anderson Moreira was excellent to work with, friendly and efficient. Followed up with me, worked with my finances, and explained my options clearly. Highly recommended him to friends of mine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was looking to trade in my 2009 Passat which I was very...
I was looking to trade in my 2009 Passat which I was very happy with for a newer version and "Motor Trend Car of the Year". The salesman was informative and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went into the dealership because I had received a...
I went into the dealership because I had received a promotion in the mail. I was greeted as soon as I left my car. Derick had spent about two hours with me test driving cars and working numbers. I had entered the dealership not planning to buy a car and that if I was going to I was going to sleep on it. Although I still decided not to buy yet just because I am not ready, when the time come I will definately be buying my car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't have had a smoother experience! From walking...
We couldn't have had a smoother experience! From walking in and being greeted by Mike, to Brian walking us through the sales and acquisition process, it really positively changed our opinion of car dealerships and the buying experience. We had a pretty specific model (manual trans including trim level, color, and options) that was fairly rare and they were able to locate it in a matter of days and get it on their lot. We picked up our new baby today and are just thrilled. Thanks again Mike and Brian - couldn't be more thrilled with the purchase and service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came in to look for a car for my daughter. Decided on...
Came in to look for a car for my daughter. Decided on the Jetta. The salesman was very knowledgeable on the car and answered all my questions. We test drove the car and bought it. We are very happy with our new purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Atlantic Auto Group was a pleaseure to work with. Karl...
Atlantic Auto Group was a pleaseure to work with. Karl Isreal was very professional, he took the time to show and go over everything with us. Managers John and Frank were also wonderful to work with. We ended up buying two new cars from them. We would definitley recommend AAG to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car