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AutoStar CJDR of Waynesville

(1,636 reviews)
2021 state dealer award
View 9 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(1,636 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar CJDR of Waynesville from DealerRater.

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Good jod very helpful to long to wait to got a word on

Good jod very helpful to long to wait to got a word on our deal

Good jod very helpful to long to wait to got a word on

Good jod very helpful to long to wait to got a word on our deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ROBERT177, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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Good to deal with financial management could try to do

Good to deal with financial management could try to do help better thank you ok

Good to deal with financial management could try to do

Good to deal with financial management could try to do help better thank you ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

ROBERT177, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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Excellent service, no pressure.

Excellent service, no pressure. Best buying experience ever. Highly recommend anyone interested in buying a vehicle.

Excellent service, no pressure.

Excellent service, no pressure. Best buying experience ever. Highly recommend anyone interested in buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cptnkpk, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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My experience was wonderful.

My experience was wonderful. Everyone was very nice and was attentive to my every need. I would definitely recommend this dealership:))

My experience was wonderful.

My experience was wonderful. Everyone was very nice and was attentive to my every need. I would definitely recommend this dealership:))

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sonyapicon, Thank you for writing us a review! We greatly appreciate your business. Welcome to the Autostar Family!

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Brian was courteous and professional, as well as

Brian was courteous and professional, as well as informative was pleased with the service completed and in a timely fashion.

Brian was courteous and professional, as well as

Brian was courteous and professional, as well as informative was pleased with the service completed and in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

rjlamanna1, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

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I started out with Tyler and he was great, he got the

I started out with Tyler and he was great, he got the ball rolling on my Jeep.. Nathan ended up taking care of me and he was also great. Everyone was very helpful and super nice….

I started out with Tyler and he was great, he got the

I started out with Tyler and he was great, he got the ball rolling on my Jeep.. Nathan ended up taking care of me and he was also great. Everyone was very helpful and super nice….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chriskr, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

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Helpful, friendly staff.

Helpful, friendly staff. They were able to match me with a very nice jeep grand Cherokee.

Helpful, friendly staff.

Helpful, friendly staff. They were able to match me with a very nice jeep grand Cherokee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GEORGIASTROTHER, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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Brian fully understood the problem my vehicle had.

Brian fully understood the problem my vehicle had. The parts department gave me an estimate of the price and availability of the replacement part. I was able to drop off the vehicle for evaluation and a full estimate. Everything was explained to me, and the work was done and tested. I was made to feel I was a valued customer, and I am thankful Auto Star keeps my vehicle running reliable and safely. Thank you.

Brian fully understood the problem my vehicle had.

Brian fully understood the problem my vehicle had. The parts department gave me an estimate of the price and availability of the replacement part. I was able to drop off the vehicle for evaluation and a full estimate. Everything was explained to me, and the work was done and tested. I was made to feel I was a valued customer, and I am thankful Auto Star keeps my vehicle running reliable and safely. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

PSHAGINAW, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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Having retired from 50 years in the automobile business I

Having retired from 50 years in the automobile business I enjoy having Brian handle my trucks service. Knowledgeable with a great since of customer care. All employees are very personable Thanks for the care

Having retired from 50 years in the automobile business I

Having retired from 50 years in the automobile business I enjoy having Brian handle my trucks service. Knowledgeable with a great since of customer care. All employees are very personable Thanks for the care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

csimson101, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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I recently leased a vehicle through Auto Star and worked

I recently leased a vehicle through Auto Star and worked with Tyler, Dale, and Juan. All three of them were polite, friendly, and eager to help. I would definitely recommend them to anyone in the market for a vehicle.

I recently leased a vehicle through Auto Star and worked

I recently leased a vehicle through Auto Star and worked with Tyler, Dale, and Juan. All three of them were polite, friendly, and eager to help. I would definitely recommend them to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

sthurman86, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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