Reviews
Dealers very friendly.
Dealers very friendly. Went out of their way to listen to what i was looking for and find ut
Dealers very friendly.
Dealers very friendly. Went out of their way to listen to what i was looking for and find ut
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aileenmoss941, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Every time I come in for an oil change or a problem I
Every time I come in for an oil change or a problem I have always been super satisfied. I bought my jeep from Autostar and have had all maintenance done there from my lift to the tires. Great job!!
Every time I come in for an oil change or a problem I
Every time I come in for an oil change or a problem I have always been super satisfied. I bought my jeep from Autostar and have had all maintenance done there from my lift to the tires. Great job!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NATEDOG6728, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
A Oil changes shouldn't take 1 hour to do with a
A Oil changes shouldn't take 1 hour to do with a appointment. Mechanic didn't know anything about the car. Staff was not helpful at all.
A Oil changes shouldn't take 1 hour to do with a
A Oil changes shouldn't take 1 hour to do with a appointment. Mechanic didn't know anything about the car. Staff was not helpful at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
colealanda27, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.
Everyone is great and polite greet you with a smile.
Everyone is great and polite greet you with a smile. They make sure you get to where you need to be.
Everyone is great and polite greet you with a smile.
Everyone is great and polite greet you with a smile. They make sure you get to where you need to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annatass, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Was upfront and honest about options, did not try to
Was upfront and honest about options, did not try to force any particular outcome. Upbeat attitudes help make the process that much greater.
Was upfront and honest about options, did not try to
Was upfront and honest about options, did not try to force any particular outcome. Upbeat attitudes help make the process that much greater.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
brianmatwood, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Aiden was wonderful.
Aiden was wonderful. The best experience I have had buying a new truck. Ordered the truck just how we wanted it.
Aiden was wonderful.
Aiden was wonderful. The best experience I have had buying a new truck. Ordered the truck just how we wanted it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!
Sachar was so great to work with.
Sachar was so great to work with. He made the car buying experience easy. He was friendly, kind and respectful! I would recommend him to EVERYONE! If you are looking for a car, go see Sachar!
Sachar was so great to work with.
Sachar was so great to work with. He made the car buying experience easy. He was friendly, kind and respectful! I would recommend him to EVERYONE! If you are looking for a car, go see Sachar!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LaRessie, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
I was impressed with the salesman, he was a pleasure to
I was impressed with the salesman, he was a pleasure to work with. He was very knowledgeable about the process of buying a vehicle,
I was impressed with the salesman, he was a pleasure to
I was impressed with the salesman, he was a pleasure to work with. He was very knowledgeable about the process of buying a vehicle,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LILLIANBRADLEY1959, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
Nathan was extremely helpful in getting me into a
Nathan was extremely helpful in getting me into a vehicle, answered all the questions I had and was really made the experience very easy.
Nathan was extremely helpful in getting me into a
Nathan was extremely helpful in getting me into a vehicle, answered all the questions I had and was really made the experience very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!
Keep blew up 5 months after owning it and nobody cared
Keep blew up 5 months after owning it and nobody cared less. So I’m telling everybody I know not to go to Auto Star.
Keep blew up 5 months after owning it and nobody cared
Keep blew up 5 months after owning it and nobody cared less. So I’m telling everybody I know not to go to Auto Star.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry to hear about your experience. That’s certainly not the level of service we aim to provide, and we’d like to make things right. Please reach out to us directly at 330-949-7539, so we can better understand the situation and see how we can help. We value your feedback and hope to have the opportunity to earn back your trust.